k_Street Consulting, LLC Blog

k_Street Consulting, LLC has been serving the Washington area since 2009, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

How Managed Services Address the Most Critical Challenge of IT Management

How Managed Services Address the Most Critical Challenge of IT Management

How does your business manage its IT resources? Do you have a chief information officer, or CIO, in-house who manages everything related to your technology? If not, who is the one responsible for managing and maintaining your systems? If you don’t know the answer to this question, we have a reality check for you: you need to.

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Data Backup Is a Must Have for Any-Sized Business

Data Backup Is a Must Have for Any-Sized Business

You would be surprised what types of things can disrupt your business’ ability to operate. It could be something as benign as a power or Internet outage, something inevitable like a hardware component failure, or something so nefarious as ransomware. Regardless of what happens, every business should have a plan in place to respond to any situation and recover quickly and effectively. For the business that depends on data, having it properly backed up solves one major issue. This month, we thought we’d go over some of the basic questions you need to answer about your data backup and recovery process. 

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What a Recent Study Says About In-House vs Cloud IT Infrastructures

What a Recent Study Says About In-House vs Cloud IT Infrastructures

More businesses than ever are using the cloud, and considering the fact that the world has been ravaged by a pandemic for well over the past year, it’s no wonder that this has happened. Still, well before COVID-19 flipped the workplace on its head, there was major change happening in the way companies utilized the cloud. All of this progress toward the cloud, however, has not diminished the importance or desire for on-site data centers. Let’s investigate this phenomenon.

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Stop Wasteful or Dangerous Internet Behavior with a Content Filter

Stop Wasteful or Dangerous Internet Behavior with a Content Filter

The Internet is a wondrous place filled with countless resources and tools to be more effective in your day-to-day routine or business practices, but it is also home to a plethora of dangers that threaten the very existence of your organization. As an executive and business professional, it is your responsibility to identify opportunities to protect your company. One such way you can do so is by implementing a content filter.

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4 Variables Any Good Help Desk Will Have

4 Variables Any Good Help Desk Will Have

Technology support is a necessity for a business that wants to stay operational. To this end, a quality help desk is vital. Unfortunately, not all help desks have the same level of quality and knowledge on how to best support your business. We’ve put together a list of traits that you should look for when it comes to finding the best help desk support for your business.

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4 Tips for More Productivity Throughout the Workday

4 Tips for More Productivity Throughout the Workday

Businesses are always trying to be as productive as possible, but the truth of the matter is that productivity is not a constant state of getting things done. It is perfectly natural to have ups and downs throughout the week that ultimately contribute to any progress made on tasks. The question then becomes one of how can you make progress toward goals for the workday. Here are four tips that might help you get more done throughout your day-to-day duties.

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3 Common Sense IT Practices that Can Really Make a Difference

3 Common Sense IT Practices that Can Really Make a Difference

There is a misconception going around that the absolute only way you can possibly take care of your organization’s technology is to hire dedicated professionals to monitor and maintain every aspect of it. There is considerable benefit to doing this, we won’t lie, but there is value in applying specific mantras from everyday life to your IT infrastructure. With these small, common-sense practices, you might see some long-term success in IT management even without professionals at the helm.

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Access Control is Critically Important for Businesses

Access Control is Critically Important for Businesses

Access control can be a touchy subject for some employees, especially for those who might feel they can do their jobs more effectively if they were to be given access to certain files or sensitive information. That said, in the interest of network security and data protection, it is your responsibility to consider who amongst your staff has access to certain information and why.

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Passwords Aren’t Enough to Secure Most Accounts

Passwords Aren’t Enough to Secure Most Accounts

Securing your digital platforms has to be a major point of emphasis for every business. For years, having a password was enough to keep unauthorized entities out of secured accounts. Those days are effectively over. With threats multiplying and getting more and more dangerous, companies have to do more to secure their IT. This month, we thought we’d take a look at some of the best practices in creating passwords and alternatives that can help you better protect your business’ technology. 

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Choosing a Printer and Copier Maintenance Plan for Small Business

Choosing a Printer and Copier Maintenance Plan for Small Business

Many businesses have started to limit the amount of printing they do, but some companies simply can’t. If your business relies on its printers and copiers, it can be a real challenge to find a reliable and knowledgeable maintenance provider. Sure, you can rely on the support provided by the manufacturer, but you may find that middling, to be kind. This month, we thought we would provide a few tips on what to look for in a printer/copier maintenance company.

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Doing What You Can to Keep Downtime to a Minimum

Doing What You Can to Keep Downtime to a Minimum

Business is all about making the most of the time that you have available to you, and while some employees are great at doing such a thing, others might have silent roadblocks that eat up minutes or potentially even hours of their days. Yes, downtime is a very real threat for businesses, and while some employers are more concerned with nickel-and-diming employees for the short amounts of time they spend in between tasks, real true downtime is much greater of an issue.

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Protect Your Business Against These Common Security Threats

Protect Your Business Against These Common Security Threats

If anything has been made clear by recent strings of high-profile ransomware attacks, it is that businesses and organizations simply do not take security as seriously as they need to. We urge you to use this opportunity to reconsider your own levels of network security. Are you doing all that you can to keep your data and assets secure? There are countless threats out there, and they all must be addressed (or at least prepared for) in some way.

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Understanding Mobile Device Management

Understanding Mobile Device Management

Often smartphones are a double-edged sword for businesses: on one hand, they are a great money saver if an employee is willing to use their own for business purposes, but this does leave your business vulnerable in a few ways. Fortunately, if the benefits are something you can't function without, the vulnerabilities are simple enough to shore up with something called mobile device management.

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Exploring the Options You Have When It Comes to Your IT Infrastructure

Exploring the Options You Have When It Comes to Your IT Infrastructure

The small business has been really hit hard recently and has been doing some hand wringing about their future IT investments. One of the major considerations is: do you keep your computing resources onsite or do you look to the cloud? Today, we will take a look at this very question.

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Important Variables of a Successful Backup Platform

Important Variables of a Successful Backup Platform

We are consistently adamant that businesses have a comprehensive data backup strategy to help secure its operational continuity. The threat environment in which we find ourselves at the present time only reinforces the importance of such a backup strategy. This month we thought we’d take a few minutes to review what makes a business’ backup platform comprehensive. 

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Smaller Business Have Problems Adopting Useful Technologies

Smaller Business Have Problems Adopting Useful Technologies

Technology adoption can be a major issue for many businesses, mostly due to the variable costs of adding new technologies to a business’ cache of technology tools. For smaller businesses, adding new technologies that will allow them to compete with larger businesses can be even more difficult. Let’s take a look at the adoption gap between larger businesses and smaller businesses and why they are having a hard time closing it. 

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Data Privacy and the Increased Focus on Compliance

Data Privacy and the Increased Focus on Compliance

Most companies have some sort of regulation they need to stay compliant to, and 2021 seems to be a landmark year. Over the past year, companies have had to deal with a growing remote workforce, end-of-life upgrades, the development of new privacy laws, as well as the existing regulatory landscape. Let’s take a look at why compliance is important for your business.

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VoIP Can Be a Valuable Piece of the Puzzle

VoIP Can Be a Valuable Piece of the Puzzle

Business owners and managers are always looking to save capital, but it’s hard to do so as the cost of doing business continues to climb. This leads many decision makers to consider cloud-based tools when they are shopping for the best solutions to their business’ problems. The cloud offers several solutions to help the modern business keep their costs down, and one service that can be very valuable is Voice over Internet Protocol (VoIP). VoIP, specifically hosted VoIP, can help you reduce your communications costs in many ways, including:

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Will Remote Work Persist After COVID-19 Has Passed?

Will Remote Work Persist After COVID-19 Has Passed?

With vaccines for COVID-19 now being distributed around the whole world, small businesses who switched to remote work have a decision to make: should they continue allowing employees to operate remotely if they so choose? Let’s discuss the concept of a hybrid work environment and how businesses manage the still-changing situation.

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Three Technology-Related Questions You Need to Answer “Yes” To

Three Technology-Related Questions You Need to Answer “Yes” To

For most businesses, technology is a complete necessity these days. It’s been proven that, by integrating some technology strategically, businesses can solve major operational problems that many smaller businesses and startups can’t. Today, we will ask three questions about business tech that any technology-savvy individual should know, and explain why you should know them. 

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Using Penetration Testing Can Help Avoid Headaches and Might be Required

Using Penetration Testing Can Help Avoid Headaches and Might be Required

Your business’ network is so important that if something were to infiltrate it that doesn’t belong there, it could wreak havoc on your whole company. One way that businesses can get their cybersecurity to a reliable place is through what is called penetration testing. This month, we thought we would briefly describe what exactly penetration testing is and how it can help your business. 

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Videoconferencing Is Going to Be a Core Business Tool From Now On

Videoconferencing Is Going to Be a Core Business Tool From Now On

Businesses spent a lot of time and money in 2020 adjusting to the COVID-19 pandemic. One could argue that many of them didn’t have a plan until it was to the point where either they made one, or their business collapsed. Some collapsed anyway. It has been a difficult year with businesses that have made it through doing the right things and using a set of new tools that allowed their operations to remain effective. Many of these tools will be phased out when the time comes, but one is absolutely here to stay: video conferencing.

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Useful IT Services that Will Work for Your Business

Useful IT Services that Will Work for Your Business

Managed Services provide endless benefits to any business, no matter the size. Having a “Fix it when it breaks” attitude is an unrealistic way to run your business in an era that is so heavily technology-dependent. Today we dive into the many reasons a Managed Service Provider (MSP) can maximize your investment. 

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Mobility Is Useful, But It Has Some Definite Risks for SMBs

Mobility Is Useful, But It Has Some Definite Risks for SMBs

More businesses rely on their mobile strategies than ever before. For the most part, this uptick in mobility has helped sustain some business at a time when many would be expected to fail, but relying more on mobile definitely comes with some risks. This month we thought we would take a long look at mobility and how it can be a risky proposition for the modern small business.

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Technology is Boosting the Professional Services Industry

Technology is Boosting the Professional Services Industry

Professional services run the world. As a result, it is imperative that they innovate with the times. It is increasingly important that professional services companies keep their finger on the pulse of new technology. Let’s take a look at some of the technology that can benefit professional services companies.

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Building Data Redundancy Is Important

Building Data Redundancy Is Important

Backup strategies vary. Some companies choose theirs for its value. Some back up everything. Some ignore it all together. While we definitely don’t advise the latter, we do understand that it is a financial investment for what is essentially insurance. What’s more effective is building a backup plan that fits the type of data you create and store. 

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If You Don’t Do Technology Right, You May Regret Doing It at All

If You Don’t Do Technology Right, You May Regret Doing It at All

Businesses of all kinds depend on the technology that they use, whether it’s their email, a CRM, or just a single PC with a spreadsheet program. Those businesses that keep it real simple, have to know that there is technology out there that can help them bring in more revenue streams or properly manage the ones they already have. Those that look to technology to solve their business’ operational woes, tend to have several options to choose from. One thing is certain, if you have proper counsel when making technology decisions for your business, your chances of spending your capital wisely increase substantially.

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Patch Your Software to Avoid Being Breached

Patch Your Software to Avoid Being Breached

In the course of doing business everyone has their own specific responsibilities. One overarching responsibility that all employees need to have today is awareness. The health of a business depends on it. A staff’s failure to properly shoulder their load of security can have an immensely negative result for both the employee and the company. Today, we’re going to explain that when your organization gets breached by hackers, that fault is largely yours.

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VoIP Is a Solid Option For Your Business’ Communications

VoIP Is a Solid Option For Your Business’ Communications

Finding ways to save money is something that most entrepreneurs take pride in. Today, as costs of doing business continue to climb, VoIP can present the business owner with the rare solution that actually saves them money. Hosted VoIP, in particular—where your phone system is hosted in the cloud—presents an innovative and straightforward way to reduce your business’ operational costs. Let’s take a look at some ways it goes about doing this.

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March Has 3 Important Technology Holidays

March Has 3 Important Technology Holidays

Novelty holidays have been all the rage for the past couple years. The thing is that if you are going to celebrate World Kimchi Day on November 22 or its sister holiday, World Cabbage Day on February 17, you either really like cabbage, or you really like holidays. With so many people using technology as a major part of their life and business, it’s no surprise that it is well represented on the holiday calendar. You have a few we’ve already missed: National Technology Day on January 6, Data Privacy Day on January 28, and National Clean Out Your Computer Day on February 8, but there are three important IT “holidays” this month. Let’s take a look at them now.

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Cloud Migration Doesn’t Have to Be Stressful

Cloud Migration Doesn’t Have to Be Stressful

With cloud computing being utilized by a majority of businesses nowadays, it’s not as big of a surprise when one wants to move files from a locally-hosted server to a cloud server; or, from a cloud server to a new cloud server. This presents a fair amount of problems that you have to be mindful of if you want to move the data and applications over properly. Today, we’ll take a look at some problems you may face, and how to make sure they don’t weigh down your next cloud migration. 

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The Correlation of Productivity and Patience

The Correlation of Productivity and Patience

A business that has workers that are above average at maintaining productivity is typically a successful business. There are an endless number of suggestions on how to be and remain productive, and how to sustain that productivity. One thing that isn’t typically mentioned in all of that self-help advice is the role that patience plays in productivity. This month we thought we would do just that.

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Build a Business People Want to Work For

Build a Business People Want to Work For

Running a business is hard. There are a million-and-six things that have to be done each day just to keep the doors open. For this reason, it is crucial that a business’ employees want to be there. In today’s competitive marketplace, there simply isn’t time to waste on workers that don’t pull their weight. So, how do you get them to want to be there? This month, we will take a look at that very issue. 

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Disaster Recovery Considerations

Disaster Recovery Considerations

The Novel Coronavirus has made its way around the world and it has certainly changed the way a lot of businesses do things. Some businesses have put in some type of disaster recovery platform. This is basically a plan for returning to continuity after some type of disaster, but we are seeing that many business continuity plans were not broad enough to take on a worldwide pandemic. Sadly, many of these businesses won’t open again.

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Strategies Anyone Can Use to Maintain High Levels of Productivity

Strategies Anyone Can Use to Maintain High Levels of Productivity

Productivity improves as time management improves. It seems like a simple notion, but if you aren’t deliberate about managing your time, there isn’t much positive movement that is going to be had in the productivity meter. This month, we thought we would help you by giving you a few strategies that will work to improve your employees’ productivity. 

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Think Businesses are Only Hit Once by Cybercrime? Think Again

Think Businesses are Only Hit Once by Cybercrime? Think Again

Let’s begin with a cold, hard fact—if a business has been targeted by cybercrime from an outside source, there is a 68 percent chance that another attempt to access their network will come within one year. This statistic comes from Crowdstrike, a cybersecurity solutions provider. Despite this reality, there seems to be a perception that there’s some unwritten rule somewhere that a company can only be attacked once. 

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Have a Plan with Your Business’ Technology

Have a Plan with Your Business’ Technology

Some businesses will put pressure on themselves to get some of the most innovative technology tools available. On the surface, this seems like a great idea, but just because a piece of technology exists, doesn’t mean it will help your business right now. We thought it would be a good time to take a look at some strategies that will help you build the technology your business needs to see a positive return on those investments.

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Luck Isn’t a Cybersecurity Strategy

Luck Isn’t a Cybersecurity Strategy

Many small business owners will temper their investments into IT security because they are of the notion that because their businesses are so small, they can’t be affected by hackers. We get it: prioritizing IT security is more expensive than you like and that money can justifiably be used elsewhere for more gain. The problem is that small businesses can and do get targeted by hackers. In fact, over 25 percent of all data breaches happen to small businesses. In today’s cyberthreat climate, your business can’t rely on luck. Let’s take a look at what you can invest in to protect your network and infrastructure.

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Managed IT Services Provides Outstanding Results

Managed IT Services Provides Outstanding Results

When you think of managed services, you may not really understand just how it fits into your business. This month we wanted to demonstrate how a managed services provider can deliver a lot of value. 

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Mobile Devices are Becoming Very Important for Businesses

Mobile Devices are Becoming Very Important for Businesses

No doubt you’ve noticed the increased use of smartphones. No matter where you go, people are on their phones. Sometimes they are using them in places you wouldn’t even imagine. For the modern business, employee smartphone usage can be a major pain in the side. Today, we’ll go into how smartphone usage helps and hurts a business and how to go about keeping employees from being on their phones for large chunks of the workday.

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Automation Has Workers Looking Over Their Shoulders

Automation Has Workers Looking Over Their Shoulders

Automation does nothing but help businesses, but can the same be said for the people that work at these businesses? With more systems relying on some semblance of artificial intelligence, smart automation could replace up to a quarter of the current workforce over the next ten years. Today, we will take a look at the importance of profitability and how AI is likely going to usher in a whole new era of human existence. 

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Go Beyond a Firewall to Secure Your Business

Go Beyond a Firewall to Secure Your Business

Some terms are thrown around like everyone knows what they are. This is especially the case with IT and technology solutions. Perhaps it’s a result of them being around for quite some time in professional environments, but it doesn’t help those who are unfamiliar with the technology. One term that we should all understand is “firewall,” as it’s omnipresent in the business sector, but it’s far from the only security solution you’ll need to guarantee safety.

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Benefits of a Comprehensive Backup Strategy

Benefits of a Comprehensive Backup Strategy

How are you protecting your data from disaster? If you don’t have a backup and disaster recovery platform in place you are missing one of the most crucial parts of managing your business’ data. Think about it, if your organization were to suddenly lose a significant portion of its data, would it be able to continue to function effectively? 

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You Need to Keep a Close Eye on Your IT Investment Strategy

You Need to Keep a Close Eye on Your IT Investment Strategy

Your business depends on a budget to come out in the black at the end of the fiscal year, and the way you invest that budget will have a considerable impact. As you create this budget, your IT needs to be one of your top considerations… after all, it is what effectively powers the modern business. This month, we’ll discuss how diligently incorporating your IT into your budget can help your business be more successful down the line.

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Including VoIP Is a Solid Business Choice

Including VoIP Is a Solid Business Choice

With all the communication tools that businesses use today, there still is no more important option than the telephone system. Unfortunately for small businesses, the telephone system can be expensive and hard to manage. However, there is a way for you to get a fully featured telephone service with some of the most important tools your business needs, at a fraction of the price you currently pay for your enterprise telephone system. 

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Printing Is Losing Out to the Cloud

Printing Is Losing Out to the Cloud

Digital file storage has been a game-changer for many small businesses that rely on dynamic file retention. Instead of storing paper records in a huge room dedicated to file storage, businesses are focusing on digitizing their records and storing them electronically in cloud-based storage systems. This is a great alternative to all those printing costs. 

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Scammers are Phishing for Dollars

Scammers are Phishing for Dollars

When people talk about cybersecurity nowadays, there certainly seems to be a lot of emphasis put on phishing attacks and ransomware. This is for good reason. Not only can either of these attack vectors create significant difficulties for a business, they are often used in tandem. Let’s discuss why these threats are so potent, and why they so often show up together.

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What’s Wrong With Business IT Support?

What’s Wrong With Business IT Support?

Working in IT for any length of time will make you understand that it isn’t just novice workers that have trouble with their computers. In truth, about seven out of ten people can’t diagnose and fix simple IT problems. With that truth, it’s evident that any business that relies on IT, or at least on the productivity of people who use workstations, needs to have some type of strategy to keep those endpoints up, running, and managed proficiently. 

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What to Look for When Purchasing Workstations

What to Look for When Purchasing Workstations

The technology your business uses is extremely important. One of the most important pieces of technology that you will routinely get is the workstation. Since it is the hub of productivity, there are certain variables that you need to consider when purchasing new workstations. This month, we will go through this process.

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A Long Look at Compliance Concerns

A Long Look at Compliance Concerns

Regulations are put in place for a reason: the data you keep is sensitive. Within certain environments, it is extremely important to know how to navigate so as not to mistakenly expose information that has no business being shared. This month, we thought it would be a good time to talk about how to navigate these highly-regulated environments to ensure success and security. 

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Both Backup and Disaster Recovery are Important

Both Backup and Disaster Recovery are Important

Every business owner wants to protect their data. Even if they don’t pour money into doing so, they typically still understand the importance of it. That’s why three-out-of-every-four businesses perform a backup at least once per week. It’s still good to be reminded how to make sure your backup can work for you. Let’s go over a few basic considerations to make if you want a data backup that you can trust.

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Simple Tasks to Improve Cybersecurity

Simple Tasks to Improve Cybersecurity

Many businesses need their employees to do the same thing day-in and day-out. With that type of repetitiveness, situations pop up where some crucial stuff is overlooked. Employees that are distracted with their own productivity are susceptible to making mistakes that could have dire consequences for your business. This month we thought we would give you a few pointers on how to communicate the importance of vigilance to your dedicated employees.

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Downtime Leads to Negativity Across the Board

Downtime Leads to Negativity Across the Board

In business, the more time your operations stutter, the more it costs. If downtime is extended, it can cause some serious problems for your business. This is true from the one-man band to the largest enterprise. This month we thought we would outline a couple ways that downtime can have a negative effect on your business aside from the obvious.

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Suggestions to Enhance Your Business Continuity

Suggestions to Enhance Your Business Continuity

You don’t need to be repeatedly told just how important risk management is. If you did, you probably wouldn’t have made it this far. One problem you see from business owners today is that while they understand just how many problems there are--and which ones they need to find solutions for first--they want to grow their company so fast that they overlook potential problems and end up hurting their business as a result. This month, we thought we would talk a little bit about contingency planning and how, if it is done right, it can have a marked effect on your business’ ability to carry-on after a problematic event. 

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Data Services Can Be a Big Part of Your Business

Data Services Can Be a Big Part of Your Business

We all use computers to run our businesses every day, and data has become a key factor in what most businesses do. Even smaller businesses have begun to use their data for strategic purposes, and in doing so have started a trend that has taken the world by storm. Let’s take a look at the data services that are designed to inform business owners and decision makers on how their business is actually working and how to improve operational effectiveness.

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Create a Comprehensive Mobile Policy

Create a Comprehensive Mobile Policy

With mobile devices so ingrained into modern culture, the fact is that your employees are going to bring them to work. Most of them will use them for work. This can be beneficial, of course, but it can also cause problems. This month we’ll discuss what your company’s mobile policy should cover.

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Managed Services is Healthcare for Your IT

Managed Services is Healthcare for Your IT

Your business’ critical IT systems are on the fritz again, and you aren’t sure what’s causing the problem. Fortunately, you have access to help. When you don’t feel well, or something’s wrong with your body, you visit your healthcare provider. They’ll examine you, diagnose the problem, and prescribe a solution. This process has been in place for millennia. Much more recently, it was also adopted by a very different sector: the information technology industry in what is known as managed IT services. 

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Is Your Backup Device AMAZING?

Is Your Backup Device AMAZING?

Data backup is important. A good technician won’t even touch a computer unless they know the data is redundantly stored somewhere else. A solid backup is a critical part of any network. That said, there is backup… and then there is backup. Read on to see what I mean.

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How Well is Your Business Controlling Its Printing Costs?

How Well is Your Business Controlling Its Printing Costs?

With businesses actively searching for ways to cut costs in the shadow of the COVID-19 pandemic, one place a lot of businesses are considering cutting is their printing initiatives. Today, there are several new solutions that can provide businesses options without having to rely on printed materials. If your business is one that cannot, however, you should know just how much your printer is costing your business. In today’s blog, we’ll review how you can calculate this investment.

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The Hidden Costs You See When Using Cloud Platforms

The Hidden Costs You See When Using Cloud Platforms

Cloud computing is a tremendous tool for modern businesses. It provides users with anytime-anywhere access to the applications, storage, and processing they need to keep business running efficiently and productively. It is billed as-a-service, meaning that it also comes with the flexibility and scalability most businesses need to control their computing costs. Unfortunately, it’s not always that cut and dry. Today, we are going to look at the hidden costs that businesses might see if they select to use cloud resources. 

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There Really Are Some Benefits of Going Back to the Office

There Really Are Some Benefits of Going Back to the Office

With working from home becoming all but normal, a lot of workers are hoping that their foray into remote work isn’t going to come to an end anytime soon. Business owners who never would have considered letting their staff work from home are now finding that they are saving money and getting comparable (or more) productivity from their staff remotely. We thought we would just remind you that there are benefits to working in a dedicated office. 

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Backup Data to Protect Your Business

Backup Data to Protect Your Business

We’re halfway through the year, and I don’t think anyone expected 2020 to go the way it has. Many business owners are being extra cautious about their spending and doing what they can to prevent unexpected interruptions to their business. One costly interruption all businesses need to continue to prevent is data loss.

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Get Control Over Your Businesses IT with Managed Services

Get Control Over Your Businesses IT with Managed Services

Would you know if the technology your business runs on hadn’t been updated for a while? How can you determine when your software licenses run out? Has your printer been serviced in the past six months? If you have no idea about the answers to these questions, you may be staring disaster in the face. Let’s discuss how you can answer “I don’t know” and not be in jeopardy of a catastrophic technology problem. 

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Owning Technology is Like Owning a Pet

Owning Technology is Like Owning a Pet

When a child asks their parents if they can get a dog (or a cat, a hamster, etc.) the typical reply from the parents is usually “you know, owning a pet is a LOT of responsibility…” It might be cliche, but it’s true, and there is a valuable lesson for a kid to learn when adopting a 4-legged friend. Computing technology might not be as cute, but it certainly comes with responsibility and plenty of lessons to learn.

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Technology that Helps Stretch Capital

Technology that Helps Stretch Capital

Running a business is often a circus. Many times, it requires several juggling acts and a dog and pony show to just get things done. This couldn’t be more true nowadays as business owners are considering how to get out from under the quarter where COVID-19 took away revenue streams and caused many businesses to temporarily close their doors. Today, we’re going to look at some ways you can stretch your capital to try and return to business-as-usual.

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A Home Office Built for Productivity

A Home Office Built for Productivity

If you are like millions of other non-essential workers, you’ve probably spent the better part of the past two months working from home. As a result, you may have considered repurposing an area of your living space to be a dedicated work area (assuming you didn’t have one already). If so, we have a few recommendations you should consider as you do so.

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Best Practices that Often Get Lost

Best Practices that Often Get Lost

Security is unfortunately a major part of any business, and if there isn’t a diligent approach to the implementation of it, you can be left with huge holes in your network. Today, we thought we would discuss some of the best practices you can take to make sure that your organization’s security is in the best possible position to protect your digital resources. 

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Collaboration Tools that Can Help You Control Costs

Collaboration Tools that Can Help You Control Costs

Saving on capital expenditures is the successful business owner’s superpower. Today, a lot of the strategic cost cutting that is being done is through collaboration. When you increase the productivity of your staff, you can do more with less. Let’s look at some of the tools being used by successful organizations to enhance their productivity.

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Video Conferencing Growing in Demand

Video Conferencing Growing in Demand

The COVID-19 pandemic has caused many people to begin working from home, necessitating remote communications to make sure that teams remain cohesive and business endeavors are fulfilled. One extremely useful tool for this purpose is video conferencing, as it is currently helping people keep some consistency in a very unsure time.

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How Crisis is Responsible for Human Advancement

How Crisis is Responsible for Human Advancement

Despite how it might feel for many, the COVID-19 coronavirus outbreak is not the first time that humanity has dealt with such a serious health crisis. With the information technology we have at our disposal, we’ve been able to stifle the infection somewhat, with more innovation happening all the time. The same has happened at different times throughout history, so to keep our spirits up, we figured it would make sense to discuss how the darkest times also brought great progress.

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Before Dismissing Remote Work, Consider the Benefits It Offers

Before Dismissing Remote Work, Consider the Benefits It Offers

“So, where have you been working?”

This isn’t an uncommon greeting when you haven’t seen someone in a while. With COVID-19’s influence, many people would answer that they have been working from home, if possible. While business owners may be resistant to the idea of remote work, the potential benefits make it possible that remote work is the silver lining to the coronavirus cloud hanging over us.

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Consolidate Your Servers and Save Big

Consolidate Your Servers and Save Big

“It’s time to do some spring cleaning! It’s been put off long enough!”

It’s easy to let things pile up to deal with them at a later time, especially when you are on strict timelines and only have so many resources. That’s why my desk can look like a disorganized disaster some of the time (but in my defense, it cleans up very well when it needs to). 

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Will 5G Change Wi-Fi as We Know It?

Will 5G Change Wi-Fi as We Know It?

The average person’s mobile plan comes with a data cap. It’s for this reason the Wi-Fi hotspot is looked on as an essential tool, especially with so much content available nowadays. With 5G on the horizon, some reports have suggested that Wi-Fi will be phased out by ubiquitous wireless Internet access. Turns out, in the immediate future, the Wi-Fi hotspot isn’t going anywhere.

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Cloud Communications Are Helping Drive Business Forward

Cloud Communications Are Helping Drive Business Forward

There are a lot of businesses that use cloud computing. In fact, the latest figures say that over 80 percent of businesses are now using some type of cloud platform for their operations. Of course, there are a lot of different options available to organizations, but one particularly useful solution that may not get a lot of attention is the unified communication platform. This month, we’ll take a look at the cloud-hosted communications platform.

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Privacy Issues Surrounding Biometric Security

Privacy Issues Surrounding Biometric Security

Humans are social creatures, and as social creatures we create systems that separate us by our differences. IT professionals are known as such because they are experts at understanding and working with computers and information systems, just as Olympic gymnasts are regarded for their ability to compete in gymnastic events. Our differences are our identifiers. In fact, humans put labels on things to better identify them using even the most miniscule differences. 

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Smart Contracts Will Dominate the Mobile Age

Smart Contracts Will Dominate the Mobile Age

Contracts are a huge part of doing business. The practice is as old as the legal profession. You’ll be hard pressed to complete a transaction where money changes hands where there isn’t a document outlining the specifics of the liability each party takes on by entering that financial agreement. We call them receipts, but in retail, they are a signed contract. 

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Taking a Long Look at Your Company’s Bandwidth Needs

Taking a Long Look at Your Company’s Bandwidth Needs

The Internet has expanded people’s ability to do business, and with it has spurred on a series of innovations that have effectively changed the world. With today’s businesses almost assuredly spending on at least one cloud-based solution, and with mobility eking into almost every business in one form or another, the demand for more bandwidth is something most businesses are wrangling with. Today, we’ll describe what having enough bandwidth means.

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The Mobile Device: A Brief History

The Mobile Device: A Brief History

It may not seem like it, but the mobile device is very much like the Internet. They’ve both only been around a short time, demand for each is massive, and their mere presence has changed modern life. Today, we’ll take a look at how the mobile device came to be and give you a brief look at mobile device history.

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A Brief Review of Various Cybercrime Statistics

A Brief Review of Various Cybercrime Statistics

Each and every business should be prioritizing their cybersecurity, as hacking is as popular and ever and some of the worst malware in history is currently spreading. To really drive this point home, we’ve put together some telling cybercrime statistics that clearly demonstrate the damage that cybercrime can wreak.

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Pros and Cons of Leaning on a Wireless Network

Pros and Cons of Leaning on a Wireless Network

The way your business accesses data is changing. Just a few years ago, you couldn’t imagine that you would have a comprehensive strategy to keep data secure when sending and receiving it wirelessly, but today wireless transmission methods have become more secure, reliable, and fast. Today, we’ll take a look at the difference between wired and wireless connections in the modern business.

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Vendors Can Cost You More Than You Realize

Vendors Can Cost You More Than You Realize

Businesses use a lot of different vendors and many of them demand a certain amount of attention. Any attention you are spending on your vendors is attention that you aren’t spending on your business. Fortunately, there is a service that can reduce your exposure to unnecessary vendor calls.

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Are You Properly Managing Your Cloud Services?

Are You Properly Managing Your Cloud Services?

Today, cloud services can be used for about every facet of business. In fact, your business probably uses the cloud for some very important parts of your business. With so many options to choose from, business owners often develop a cloud strategy that includes software as a service (SaaS), infrastructure as a service (IaaS), and many more options. 

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Collaboration Drives Business Efficiency

Collaboration Drives Business Efficiency

Much is made about collaboration. It’s not just a buzzword, it is extremely important in many parts of business. Collaboration is simply getting people to cooperate in their work to a successful end. While collaboration can be found in every business to some degree, it can be more of a challenge for the small business. Today, we’ll take a look at what constitutes successful collaboration, and how your organization can go about improving your collaborative capabilities.  

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Why You Need to Be Concerned about Both Phishing and Ransomware

Why You Need to Be Concerned about Both Phishing and Ransomware

When people talk about cybersecurity nowadays, there certainly seems to be a lot of emphasis put on phishing attacks and ransomware. This is for good reason. Not only can either of these attack vectors create significant difficulties for a business, they are often used in tandem. Let’s discuss why these threats are so potent, and why they so often show up together.

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Five Steps to Better Basic Cybersecurity

Five Steps to Better Basic Cybersecurity

Cybersecurity needs to be one of any business’ primary considerations. More than it ever has been before, cybersecurity is one of the biggest day-to-day issues that a business needs to deal with; and, this need is only exacerbated by the shortage of cybersecurity talent and loyalty to outdated security strategies have put many businesses in an unenviable, and vulnerable, position.

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The Latest Android Malware is Almost Impossible to Remove

The Latest Android Malware is Almost Impossible to Remove

Sometimes a virus or malware infection can be so bad that the best solution is to completely wipe the device and start over with a factory reset. This can be pretty annoying. A new type of malware targeting Android devices just found a way to become even more annoying by being able to withstand a complete factory reset.

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With Multiple Windows EOL Events, You Need to Have a Plan

With Multiple Windows EOL Events, You Need to Have a Plan

January 14 marks the end of two Microsoft operating systems: Windows 7, and Windows Server 2008 R2. After these titles are retired, using them could quickly result in a major problem for your business’ IT security. If you haven’t made the switch to other solutions by now, you are running out of options. Let’s quickly go over what you can do.

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Networking Isn’t What It Used to Be

Networking Isn’t What It Used to Be

There are times when people take their technology for granted. One of the most under-the-radar, yet crucial parts of a business’ technology infrastructure is the networking equipment. What we mean by this is the cables, switches, and routers that connect computers to the network and to the Internet. This month, we will take a look at typical office networking found in 2019 and the technologies that are primed to replace them. 

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End of Life Event on the Horizon

End of Life Event on the Horizon

If Windows 7 is still at work on some (or all) of your business’ workstations, you have about a month to upgrade or face dealing with major cybersecurity problems. This month we will look at the options a business would have if they need to upgrade from Windows 7 quickly.

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A Brief Look at Project Management Tools

A Brief Look at Project Management Tools

To build anything great on a budget or a timeline, you need to have good coordination. At the helm of these projects is the project manager. A job that is extraordinarily stressful and often equally thankless. After all, most customers take the positive resolution to any order for granted. This month, we will take a look at project management and the tools that are used by them to produce the best results possible. 

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You Are Most Definitely Using Cloud Computing

You Are Most Definitely Using Cloud Computing

The cloud is the new standard for businesses to handle their data storage and software distribution needs. We have a lot of experience in assisting our clients with the services they use via the cloud, and beyond that, most people are somehow connected to “the cloud” in some shape or form. However, this does raise a few questions about how secure our data actually is.

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Solid Training can Make All the Difference

Solid Training can Make All the Difference

When many businesses look to add to their roster, they typically have a series of qualifications they need each applicant to meet before they grant interviews. They make their selection, do their entrance training, and then expect that the new hire will settle in and be as productive as possible as soon as possible.

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Protecting Private Data Should Be a Priority

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Data privacy is a huge issue right now, and with so many organizations possessing individual information, the issue isn’t going to be going away. Some of the biggest and most reputable organizations in business today have been breached in the past several years and it has put a new onus on individual data protection. Let's take a look at individual data privacy and what can be done to protect yourself online. 

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Hate your IT? It’s More Common Than You Think

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Ever feel so frustrated by your IT that you just want to get rid of every computer in your office altogether? I have to tell you, as much as I love technology and what it can do, even I can feel that way sometimes. If you feel like your technology has let you down, I have a story for you.

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3 Popular IT Trends for SMBs

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With technology trending up, it’s not hard to believe that there are solutions out there that can give your business a leg up on the competition. Being a decision maker at a small or medium-sized business, it can sometimes be difficult to find technology solutions created with your business in mind. Most software developers understand that the more options their software has, the more valuable it is, but if you are a small business, enterprise software can sometimes be overkill. Let’s look at three technology trends that have small businesses in mind from the get-go.

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3 Business Communications Tools You Should Know

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When you start looking at your company’s communications costs, you may not always like what you see. If you think you are paying far too much for far too little, you aren’t alone. Many businesses just like yours are making the switch to communications tools that can be leveraged through the Internet. This month, we will take a look at some of these solutions. 

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We Celebrate National Cybersecurity Awareness Month

We Celebrate National Cybersecurity Awareness Month

October is National Cybersecurity Awareness Month, and we thought we’d share some of our very best tips and tricks to help you and your business keep your data and network safe in the modern ever-changing threat landscape. Cyberattacks can happen anytime, so being aware is crucial. That’s why cybersecurity in the modern business starts with you. It is your job to keep information safe. Sure, you can improve the tools you use to keep your infrastructure free from threats, but ultimately, to protect this data, you will need to stay vigilant.

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The Major Value of Backup and Disaster Recovery

The Major Value of Backup and Disaster Recovery

We are constantly advocating the usefulness of having a comprehensive data backup and disaster recovery system in place. This is because you never know when some detrimental situation is going to negatively affect your information systems, and being prepared for that eventuality is a prudent business decision. In the modern office, the need for BDR grows rapidly. Today, we’ll take a look at our BDR solution and how every office absolutely needs one. 

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The Several Ways You Can Enhance Your Business’ Mobility

The Several Ways You Can Enhance Your Business’ Mobility

A lot of business owners kick the tires on mobility before moving onto committing capital to other facets of their IT. When we write about mobility typically what we mean is a commitment to technology that allows staff to work on company projects, access company resources, and do it all from remote locations. This month we’ll talk a little bit about what it means to enhance your operational and staff mobility and provide you some solutions that will facilitate that change for your company. 

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How IT Services Fit In the Modern Office

How IT Services Fit In the Modern Office

Working in an office can often be a grind. People that have never experienced it may not realize just how much coordination is needed to perform successful service delivery and support. One way the modern office functions is with the help of integrated technology. This month we will take a look at the modern office, the technology used by the office staff, and how the managed IT service provider can help build operational efficiency.

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