k_Street Consulting, LLC Blog

Tip of the Week: Avoiding Scams

Tip of the Week: Avoiding Scams

Uh oh. One of your employees sat down at their workstation and was presented with a pop-up telling them that Microsoft has detected a fatal issue with their workstation, and if they don’t let someone remote in to fix it, all of their data will be lost. This could be a serious problem… especially if your employee falls for this scam and lets in a threat.

Tech support scams are not an uncommon thing, blending social engineering and phishing together to deliver the desired result to a scammer. For our tip, we’ll discuss how to identify and avoid these scams and deprive a scammer of that result.

A Global Problem
Make no mistake, these scams are an issue all around the world. While the impact is felt the greatest in the United States, China, and India, scammers clearly don’t discriminate by region.

However, there’s another layer to the issue of tech support scams.

There is an intense level of competition in India for employment opportunities, especially among the generation who should now be entering the workforce. For some reference as to how intense this competition is, 2016 saw a state-owned bank receive over one and a half million applications for just 1,500 open positions. This makes it not uncommon for many job applicants to be grossly overqualified for the position they are seeking, recipients of a master’s degree in business administration often applying to be a street sweeper. Naturally, this provides ample motivation for the populace to take any job that presents itself - even if it is at the expense of another.

Many call centers in India will take full, unabashed advantage of this, hiring young job-seekers through a convoluted and secretive process - sometimes not even informing the applicant who they are actually working for. This process can also cost the applicant a not-insignificant sum, as they are often charged for these interviews and trainings. Once the training is complete, an applicant leaves with a start date.

However, these jobs are often not what is expected. Instead of working in customer service, these youths are tasked with initiating a scam. They will call a target, deliver their “pitch,” and transfer the primed caller to a senior scammer who seals the deal. However, despite abysmal pay for being involved in these scams and the emotional burden placed on them by interacting with their often-helpless and terrified targets, many of these scammers find that scams are, again, one of the few effective ways to make money. As a result, many of these young scammers - effectively exploited themselves - end up embracing their role, working to get as big a piece of the pie as possible.

Thwarting These Attempts
Of course, while those on the other end of the line may not be in a great position themselves, you want to make sure that their efforts to scam you are ultimately wasted. To accomplish this outcome, it is important to remember a few key warning signs.

  • Don’t Call Us, We’ll Call You - The first thing to remember is that, if a Microsoft representative suddenly calls you without warning, they probably aren’t actually with Microsoft. You should even take your caller ID with a grain of salt, as that can be spoofed to look official enough to trust.
  • Weak Link in the Chain - Links are another favorite weapon of scammers, as they can be shared in an email to direct a user to a website filled with fake warning pop-ups. Avoid clicking on these links, and if you are presented with an alert screen, restart your computer. Scammers will also work to ensure that they reach the top results of search engines through sponsored ads to attract those legitimately looking for help. These links should be avoided as well. Google has made serious efforts to not allow scammers to run Remote IT Support ads, but it hasn’t stopped everything yet.
  • Remain in Control - Unless you are absolutely sure that a third party is trustworthy, never give up control of your computer. Otherwise, you could hand precious data over to a scammer or otherwise land yourself in hot water.

The Better Method
Of course, if you enlist the services of k_Street Consulting, LLC, a fair amount of these points become moot, as you will have access to an experienced team of trustworthy IT professionals who have your business’ interests at heart. For more information, give us a call at (202) 640-2737.

Have you ever encountered a scam like this before? Tell us about it in the comments!



No comments made yet. Be the first to submit a comment
Already Registered? Login Here
Thursday, February 21 2019

Captcha Image

Mobile? Grab this Article!

QR-Code dieser Seite

Tag Cloud

Computer Care Fax Server Recovery Marketing Microchip Tip of the week Privacy Millennials analytics Antivirus Ransomware Battery Windows 10 Cost Management Windows Server 2008 Twitter Encryption Amazon Web Services Restore Data HIPAA avoiding downtime Information Technology Statistics SharePoint Tablets IBM Leadership Internet of Things Cortana Techology Tablet Books Small Business Virus Current Events WiFi Loyalty Thought Leadership Operating Systems Content Filter Collaboration Search Engine Holiday Data loss Nanotechnology Connectivity LinkedIn Facebook Hardware Wireless IoT Save Money Employee Display Biometrics Router Congratulations Hring/Firing Digital Signature DDoS Customers Customer Service Search E-Commerce Cloud Tech Support Tip of the Week Smart Tech Best Practice Social Supercomputer Website Files Mobility Students Network Congestion Staff Multiple Versions WIndows 7 App Hiring/Firing PDF Proactive IT eCommerce Enterprise Content Management Shortcuts Business Assessment Cast Chromecast Frequently Asked Questions Hacker Music Physical Security Managing Stress Automobile Downtime Smartphones Innovation Productivity Saving Money Apple IaaS Worker Commute Administrator Settings IT Management Fraud Computers Government Employer Employee Relationship IT Services Hybrid Cloud Private Cloud Security Cameras Regulations Robot Bloatware SaaS Managed IT Worker Password Manager Safe Mode Excel Shortcut Document Management HVAC Users IT service Health Virtual Assistant Relocation Windows 10 Smartwatch User Tips Printer Public Cloud Domains Cloud Computing Software as a Service Business Technology Miscellaneous USB Regulation Advertising Electronic Health Records MSP Big data File Versioning Windows 10s Gmail Start Menu Computing Infrastructure IT Consultant Access Control Telephony Server Experience Remote Computing Operating System Wi-Fi Bluetooth Mobile Device Management Root Cause Analysis Bing Flexibility Video Games Comparison Data Vendor Management Instant Messaging Microsoft Office IT solutions Outlook Hacking Evernote Spam Business Management Quick Tips Virtual Reality Project Management Paperless Office Vendor Wireless Technology Alert BYOD Addiction Help Desk Mouse Inventory Google Docs YouTube Internet Exlporer Safety Computer Repair Remote Monitoring and Maintenance VoIP Employee/Employer Relationship Remote Work Shadow IT Google Search Application Efficiency BDR Servers User HaaS IT Plan Knowledge Content Electronic Medical Records Benefits Botnet Analyitcs Customer Relationship Management Data Storage Utility Computing IT Support Managed IT Services Product Reviews Mobile Computing Strategy Pain Points Recycling Content Management Line of Business Monitor Mobile Office Virtualization Analytic Multi-Factor Security Workforce Tech Term Memory Google Artificial Intelligence Training HBO Data Backup Money Hosted Solutions Emails Apps Best Available Emergency Wire Troubleshooting Risk Management ISP NIST Unified Communications Smart Technology Cybersecurity Bandwidth Network Television Business Intelligence How to eWaste Hosted Computing Internet exploMicrosoft Bring Your Own Device Password Voice over Internet Protocol Data Security Applications Science Online Shopping Laptop Printer Server Audit webinar Legal Screen Mirroring Cleaning Upgrade Computer Data Breach Company Culture Update Communication Wireless Internet Telecommuting malware Security Work/Life Balance Backup Hosted Solution Going Green Netflix NarrowBand Point of Sale Practices Automation Network Security Credit Cards Streaming Media IT Solutions Flash Telephone System Budget Browser Programming Lifestyle History Mobile Net Neutrality Employer-Employee Relationship Vulnerability Digital Signage Printers Information Word Windows Augmented Reality Two Factor Authentication Conferencing Webinar Content Filtering Cameras Digital Payment IT Support Redundancy Managed Service Provider GDPR Online Currency Mobile Device Managed IT Services The Internet of Things Archive Passwords File Sharing Office Tips Best Practices Virtual Desktop Smart Office Office Scam Password Management Data Recovery Patch Management Value iphone Humor Consultant Office 365 Backup and Disaster Recovery Touchscreen Compliance Skype End of Support Cables Colocation Retail Wireless Charging Hard Drives Lithium-ion battery Data Protection Maintenance Data Management Social Engineering Devices Computer Accessories Internet Software Keyboard Education Remote Worker Software Tips Intranet communications User Error Save Time Theft Entrepreneur Remote Monitoring Cache Data storage Telephone Systems Machine Learning Sports Rootkit Gadgets Email Specifications Windows Media Player Analysis Cybercrime Storage Camera Business Owner Entertainment Solid State Drive Transportation Trending Computer Fan Outsourced IT Insurance Unsupported Software Networking Identity Theft Public Computer Warranty Reputation CrashOverride Running Cable Scalability Gaming Console Smartphone Black Market Notifications Windows 7 Environment Windows 8 Cryptocurrency Touchpad Workers People Microsoft Google Apps Google Drive Chrome Distributed Denial of Service Human Resources Virtual Private Network Android Politics Wiring Tools Authentication Meetings OneNote Proactive FENG Amazon Data Warehousing VPN Spam Blocking Healthcare Managed Service Saving Time Phishing Phone System Fiber-Optic Workplace Tips Audiobook Thank You Productivity Criminal Mobile Devices Technology Unified Threat Management Wearable Technology Professional Services Charger Business Computing Accountants PowerPoint Law Enforcement travel Social Media Business Mangement Read Samsung Infrastructure How To Two-factor Authentication Business Continuity Hackers Administration Social Networking Sync Blockchain Disaster Recovery CES Uninterrupted Power Supply Firewall

Sign up for our Newsletter!

  • Company Name *
  • First Name *
  • Last Name *