Technology is undeniably important for the future success of your business, but one thing that is continuously overlooked is if the technology that you bring is actually right for your business. Today, we will look at some of the technology that businesses use that can actually have a negative effect on your business’ effectiveness.
k_Street Consulting, LLC Blog
The State of Maine in the United States has been the victim of a cyberattack.
That’s right, the whole state was hacked by a Russian hacking collective.
The state claims that over 1.3 million people’s personal information was compromised via an already known vulnerability in secure transfer service MOVEit Transfer. Unfortunately for the people of Maine, this vulnerability is known to be used by the Cl0p ransomware gang, based out of Russia.
Business Intelligence (BI) is a platform that uses the data that your business creates to help you make advanced business decisions. Starting to use data for business intelligence involves several key steps to effectively gather the data you want to sort through and successfully analyze it in a way that can allow you to understand your business better.
AI, or artificial intelligence, has made significant contributions to the world of business technology even at this stage of the game. AI can be used to streamline your business’ operations and processes, too. Let’s explore five ways that AI can help a business be more efficient and put forth their best efforts.
Video gaming holds a special place in society, with its staggering annual revenue of over $260 billion making it a global entertainment powerhouse. Despite this, many consider it the ultimate time sink. Consequently, few regard video games and interactive media as having any practical application in the business world. Today, we aim to challenge this belief by outlining how video games can actually benefit your business.
Technology is constantly evolving, but over the past couple of years, if you thought of yourself as being technologically savvy, you would have a pretty good understanding of the technologies that are trending in society. Let’s take a brief look at five technologies that everyone should have a good grasp on.
Managing your business efficiently requires judicious allocation of limited resources, encompassing budget, time, and the capabilities of your workforce. It is paramount to ensure their effective management. Let's delve into fundamental practices that can help you optimize the resources at your business' disposal.
Technology is not only essential to the well being of your business, it is also an element of your business that you have complete control over. This is rare. To get the most out of your business’ technology, you will want to adhere to a proactive management strategy. In this blog, we will talk about why staying proactive on your technology management can save your business substantial money.
Your IT is a big deal, even if you don’t think it is. Managing IT is indeed a substantial and often complex responsibility that can be more extensive than some business owners initially realize. It demands your attention, and not just because you pay for it, but because a properly managed IT strategy can have major benefits for your business. A realistic perspective can go a long way toward setting you up for success. Let’s outline some ways your business can lose control over its technology budget.
In recent years, educational institutions have widely adopted the regular use of laptops in the classroom, and with budgets being a pressing concern for many of these institutions, the cost-sensitive nature of Chromebooks make them an excellent option… at least, that would be the assumption. However, this is not the case in the slightest, as the software that powers these devices regularly reaches its end of life, despite the hardware being perfectly capable of more.
It can be challenging to manage all of your business’ data, especially when you have a heavy reliance on physical paper documents rather than using a digital document management solution. Here are the steps involved in implementing one and how it can benefit your organization.
IT professionals have all but proclaimed the tape backup system, which dominated the data backup space for decades, to be all but dead. This declaration may have been premature however. Over the past several years, there has been a resurgence in companies that use tape backup. This week, we will go into why businesses are willingly utilizing what can only be described as an antiquated technology for their system redundancy.
Any business that utilizes technology is sure to accumulate wasted materials over time, whether it’s a drawer full of old chargers or a room full of old, outdated workstations. To make sure that they don’t land themselves in a landfill, you should make a conscious effort to recycle and reuse your old technology in some way. Here are some options to consider.
The biggest problems that a business faces are the ones that drain your coffers and cost your business capital. Here are some technology solutions your company can implement to keep inefficiencies from costing your organization needlessly.
Let’s talk a little bit about deepfakes. If you aren’t aware of this technology, deepfakes are essentially synthetic media. Typically they come in the form of videos or images that use artificial intelligence (AI) to replace a person’s likeness with another’s. With deepfake technology, people can convince an audience that a person said something they didn’t say. This deliberate digital subterfuge can bring with it a whole lot of problems. This week we will outline a few of them.
Small businesses create a lot of waste. Fortunately, many are taking responsible steps to ensure that their old technology doesn't end up in landfills. Let’s explore what small businesses do with their technology once it's thrown away and how they contribute to a more sustainable future.
Businesses can harness the power of technology to streamline various aspects of their operations, including their sales processes. Let's explore several ways in which businesses can leverage technology to empower their sales teams and achieve greater efficiency.
Gaining efficiencies inside your business can make a world of difference to how it runs, but also how it is viewed by your customers. An efficient business can do more and react much faster than one that is constantly struggling to streamline things. Let’s look at five things you can do to create a more efficient workflow.
Getting the right technology for your business needs isn’t always easy. You may try something that you’ve read about and it doesn’t work out for you. You are then out a lot of money, and your business is left less productive and less efficient. In this month’s newsletter, we thought it would be good to go through some of the tools that can improve your organization's operations.
Business doesn’t always go the way you want it to. There are numerous places that can cause problems and ruin the good thing you have going. This month, we discuss some of the most common problems we see small businesses have to confront regarding their technology.
Technology is more than just a tool for business; it is the business. That’s why it is essential to ensure that your business’ technology works for you and not against you. This is easier said than done. It takes technicians with refined skills from experience working in the field to understand how to keep all the technology your organization relies on working effectively. Let’s take a look at why managed IT services are a huge benefit for any business that relies heavily on technology.
It isn’t uncommon for businesses to engage in actions that seem to directly contradict their own best interests. This is called self-sabotage, and it can be a costly and extremely debilitating phenomenon for a business. Let’s go through some of the actions that may be holding your business back, even if you don’t realize it.
Your business might depend on technology, but if it’s not managed properly, this dependence can become a detriment. Small businesses in particular must be aware of several challenges specific to their technology infrastructures. Let’s examine three of the most common culprits for your company’s technological troubles and what you can do about them.
In recent years, the Internet of Things (IoT) has emerged as a game-changer across various industries. One way that businesses can utilize these technologies is to understand how their businesses use their utilities as well as automate the control of some of them to cut costs and utilize these resources more efficiently. Let’s look at how businesses are using IoT tools to stabilize utility costs.
Without hardware, where would your business be right now? You can’t run your mission-critical applications and software without devices to host them on. You need to do all you can to ensure it stays in a proper state, but there will always eventually come a time when you cannot sustain it any longer and need to upgrade.
Here’s what you need to know about your hardware refresh cycle, including what it is, what you can do with one, and how to plan it out.
As time passes, more and more of a business’ operations are shifting from analog to digital…including the use of digital storage over physical options. Going paperless can certainly be of benefit to a business, so let’s explore the concept and what you need to consider should you choose to do so.
Wouldn’t it be great if your business didn’t have to worry about technology problems? Well, with the right amount of attention and care invested, your business can minimize technology issues and optimize your infrastructure for proactive technology management rather than reactive. Let’s go over some of the most important practices.
The word “bandwidth” is thrown around a lot in business technology, but what does it really mean? Today, we wanted to cover some of the frequently asked questions business owners have about network bandwidth and what it specifically means for business technology infrastructures and data management as a whole.
Every organization needs to have specific strategies on how to maintain productivity. This can be doing things like getting new technology, changing strategy, and even hiring new employees that are more aligned with your expectations. The latter can be a challenge as different people need different situations in order to be their most productive. Let’s take a look at how to establish and communicate your expectations for your business.
Technology has been a consistent force in the betterment of humanity, constantly pushing it to reconsider old ways of doing things and what could be improved. Key industries that have just about always utilized technology, from factories to old-fashioned wheels and farm equipment, include agriculture and manufacturing. In fact, 3D printing might be able to help produce food! Let’s look at what this technology could do to fill the stomachs of hungry people around the world.
We often mention the Internet of Things in this space because, as business technology goes, it is one of the most untapped resources that companies have presently. One of the most useful IoT tools is the RFID sensor. Today, we will explain what an RFID tag is and how it can work to improve your business.
The Internet of Things is usually a term used to describe the billions of devices that are now connected to the Internet. For a business, however, confronting an IoT strategy can be confusing. Not only do they need to consider the innovation aspect that smart devices create, they also need to prioritize the security of these devices as many of them don’t come with any cybersecurity features whatsoever.
Small manufacturers and distributors require a completely different set of conditions than your typical small business. Most small businesses just don’t have the resources at their disposal to properly address issues that surface. One way these organizations can improve the way they perform is through the use of a logistics platform.
To meet compliance requirements for technology an organization will need to understand the regulations they operate under. New entrepreneurs may find it startling when they realize that they have a lot more people/organizations to answer to than they thought. This week, we aren’t going to go through individual regulations, but how IT generally fits into compliance and how not staying up to date can cost your business dearly.
Today, a business can get more information to help them run successfully than ever before. Unfortunately, a lot of organizations don’t use this data to their advantage. Let’s go over a few ways that this can be fixed for the betterment of your business’ operations.
Your sales funnel is particularly important to the success of your business, as you need to reliably get your goods and services in front of your prospective customers to make sales. How can technology aid you in your efforts? Let’s go over how the right technology can improve your sales funnel and help your team be more effective.
More businesses than ever before are making adjustments toward a more digital business involving more complex and sophisticated technology, making more reliable and efficient IT of paramount importance. There are benefits to outsourcing your IT resources, but there are also times when you might consider hosting your infrastructure in-house. Let’s go over the benefits and how you can benefit from a mixture of in-house and outsourced IT.
Collaboration is a key part of effective business processes. Nowadays, there are many, many technologies available to facilitate the level of collaboration that today’s organizations strive for. Let’s explore some of the options you have to implement technology that inspires your team to work as one, cohesive unit and accomplish your shared goals.
It shouldn’t be any surprise to hear us say it, but technology is one of the most effective means of supporting your business and its processes. Let’s dive into this idea and share a few tips that you can use to directly drive your business forward.
Many, many businesses have inventory that needs to be managed, and an equal number of those know all too well how much of a headache managing it can be. Fortunately, modern information technology provides integrated tools that can make this process far, far easier.
We write in a lot of general terms about technology, whether it’s how to secure your infrastructure, procure hardware, or implement software solutions for your network, and that is for one very specific reason: each business is different and has different needs. We thought today that we would take you through some of the questions you might ask when thinking about the best approach to new technology in your office.
Business technology can actually be pretty simple. It can also be frustratingly—even maddeningly—complicated and create all types of problems for a business. In this month’s newsletter, we thought we would go through a couple of tips that can help you keep your technology simple.
Technology is remarkably important to just about any business endeavor, so it stands to reason that you should be especially scrutinous with your IT spending so you get the most out of your investment. If the total cost of ownership breaches what you deem affordable, how can you expect to get a return on your investments? Let’s go over what your business needs and how that translates into costs for your company.
It was only a few decades ago that purchasing a couple of computers for a business was almost the same investment as purchasing a decent company van. In 1986, a business could spend $3500 on a single Compaq Portable II, which was a 24 lb monstrosity with a tiny 9-inch screen. Alternatively, a Chevy Astro Cargo Van cost about $7800 around the same year.
The world has become reliant on technology for countless tasks, even to the point where businesses and individuals alike depend on technology just to go about their daily tasks. The big question, though, is whether people are happier with all this technology in their lives. Let’s go over how technology has impacted society as a whole in relation to people’s feelings.
For quite a while it took an actual disaster to encourage business leaders to allocate any time and money to put towards cybersecurity. Many businesses still don’t, in fact. Those that have, while absolutely prudent in their use of resources to help ward off security problems, may forget that there are still things that need to be done aside from employee training to keep their security up. Let’s go through a few things that every organization should be doing to maintain the security of their information systems.
Everyone’s job has some degree of minutiae involved. Not everything can be exciting: I mean even a stuntman sits around for most of the day before his or her death-defying scene happens. This week, we thought we’d go through the importance of these seemingly rote tasks and how instituting technology that allows you to automate more of them can actually help a business accomplish a lot.
Autocorrect is one of those things that you either love or hate, depending on how many times it has saved you from embarrassment or been a source of embarrassment. Without appropriate context, it can sometimes struggle to offer you appropriate suggestions. Thankfully, you can make autocorrect work a bit better for you, and if you are just sick of it altogether, you can disable it.
Let’s say that, right now, someone was attempting to break into your network…could they do it? Is there some vulnerability present on your network that has left you open to attack? This is a question you need to know the answer to so that you can resolve it.
One way to get this answer is by bringing on a professional to perform a penetration test on your business IT.
There are all kinds of different file formats for just about anything stored on your computer, but there are a couple of images that you might not immediately be able to tell the difference between. Depending on how the picture is used, the file format can make all the difference. Let’s investigate some of these image file types and what they are best used for. Doing so may help you make better decisions as you go about your daily tasks.
The Internet of Things—the IoT—is very much a double-edged sword, insofar as it can create some very real threats just as easily as it can offer businesses considerable benefits when leveraged properly. Let’s focus on this latter point and explore the kinds of benefits that the IoT can bring to the workplace.
When dealing with business computing, there are many situations where threats could potentially ruin the good thing you’ve got going. Today, a lot of businesses are getting much more serious about their IT security with what is known as a “zero-trust policy”. What exactly is a zero-trust policy? This month we will explain it.
Businesses need to adjust their technology to meet their operational goals. Oftentimes, this can be the difference between loads of inefficiency and things going smoothly. Unfortunately, it isn’t always easy to ascertain where your business should spend its capital. Let’s take a look at how you can match your technology with your operational goals.
We live in an era of upgrades. Consider how often people upgrade their smartphone. Do you give the same care and attention to your business’ technology? Oftentimes users ignore the signs that it is time for an upgrade even when they are crystal clear, just saying to themselves, “I’ll get by just fine.”’ This is not the mentality that will help you move beyond your current productivity. You need to be able to identify when older devices are holding you back and take steps toward replacing them with better, more powerful ones.
The next time you’re near a desktop, take a peek at the back where the motherboard’s various ports offer the opportunity to connect to different cable types. Many of these cables have overlapping functions—like the capabilities of USB and HDMI. Having said that, however, one of these cables will probably outlast its contemporary.
Given the past few years and the assorted challenges that businesses have experienced during these tumultuous times, it is little wonder that businesses are seeking to alter their operations. Fortunately, today’s technology offers these opportunities to businesses, for prices that are surprisingly attainable for organizations of all sizes. Let’s discuss three such examples you could implement in your own business.
When it comes to storing your business’ documents, you have a couple of options available to you. Some professionals enjoy the chaos of having documents strewn about their office, while others prefer the organization that a system of filing cabinets can bring with it. However, both of these options pale in comparison to the document management system, a technological innovation that could allow your organization to go paperless and improve efficiency in ways you might not have guessed.
Managing business technology is a challenge that many small businesses have difficulty overcoming, and this is largely in part due to the fact that managing technology is not the focus of these small businesses. The inability to overcome IT challenges can hold businesses back that otherwise would flourish. Let’s discuss some of the biggest issues that companies have for IT and how they could potentially be addressed.
Most things in your office depend on technology in some way. That’s just the simple fact of life these days. Let’s examine just how much of your business depends on the technology that powers it and how companies increasingly depend on IT to manage the countless devices that have permeated the office environment.
For the business owner, when deciding what type of technology to invest in, one of the major considerations has to be when you are going to recoup the expense of that investment. No two technology investments are the same, and if you can’t get your money out of it (and then some), why even bother making the investment in the first place?
With more businesses than ever relying on their inventory to get through difficult times, it’s important to know just what resources you have at your disposal. Even if your business doesn’t produce goods or materials, it can be helpful to know what assets you have readily available at any given time. This is where inventory management comes in. Today, we want to give you a brief overview of inventory management and how technology can make it easier.
Your technology resources are likely deployed across your business and while all that IT can really help speed up your business and make it more effective, you also have to watch your technology spending so it doesn’t become a problem as you move your business forward. This month, we are going to get into how to deploy certain resources to help you save some money and at the same time get the technology you need to be more productive.
Many businesses make their profits from selling products, goods, or services to their consumer base, requiring that they have a way to process these transactions in place. The point of sale system is a business’ preferred method of handling these transactions, especially in retail. How can you know which features you might need for a point of sale system?
In the post Prime Day space, you might realize that you have purchased quite a few consumer electronics from the web retailer, and if you did, we hope you found some great deals that you can write home about. But before you throw out your old devices in favor of the new, we urge you to think about the approach you are going to take, as improper recycling and disposal of devices could have negative effects on both the environment and your personal data.
When it comes to business technology, there are sure to be a lot of electrical plugs, so you’ll naturally want plenty of outlets to plug them into. A power trip likely won’t cut it, though. For your needs, you’ll want to invest in a surge protector. Why is the surge protector so much better, you ask? Well, let’s explore this question.
The difference between productivity and innovation is not always clear-cut, but the biggest one is that higher productivity naturally creates innovation… assuming it is supported by the right tools and mindset. How can technology help your business be more creative and innovative in the way it goes about its day-to-day operations?
With cryptocurrency having its heyday over the past few years and the increased attention it has brought the blockchain, it should be no surprise that another trend has arisen. NFTs. or non-fungible tokens, have been all the rage as of late… but is this trend something that might apply to businesses?
It’s fair to say that, across the board, times have been particularly tough as of late for businesses. On top of businesses having to fight through the socioeconomic crisis created by the COVID-19 pandemic and the supply chain issues, they also have to juggle more data than ever.
In short, businesses need reliable and cost-effective ways to manage their critical technologies.
Innovation is a driving force behind business, and it has been for essentially the entirety of human existence. The pandemic has brought about an era where businesses are producing solutions that have many new features, but these features don’t necessarily enhance or add anything to the customer experience. Let’s examine how this desire to stay profitable flies in the face of true innovation and doesn’t provide useful or practical products to consumers.
Businesses must often store documents for the purposes of compliance, but anyone who has managed a document storage system that uses physical documents, like filing cabinets or otherwise, knows that it can get a little complicated and messy. Technology offers better alternatives that make things easier, efficient, and most important of all, more secure.
One of the best things about technology is that it does quite a bit to level the playing field. Smaller businesses can effectively do the work of larger enterprises because they have access to similar technologies. Additionally, technology goes a long way toward helping businesses manage their customer relationships, a key component to any revenue-seeking endeavor. This month we thought we would put together a list of four technologies every small business can use to manage their business and compete in their market.
It’s important that attorneys have access to the important information and tools needed to enable them to do their jobs. When they can do so easily, they are able to bring in more revenue, take on more clients, and provide better services to their clientele. What kinds of technology do lawyers need to improve their practices?
Artificial intelligence has several uses in the business world, many of which utilize machine learning. With greater access to this technology than ever before, small businesses have more opportunities to grow as a result. Let’s go over how SMBs can utilize AI, including how to get started with it.
Remote work has only grown more popular with time, to the point where it is now common for employers to offer it in some capacity. While the pandemic may have expedited this shift, it is clear that remote work has become a new normal in some industries. Today, we thought we would address one of the hot-button issues about remote work: keeping your staff engaged and productive.
Your relationships with your customers and clients are reliant on one thing more than any other: communication. In order to optimize this communication, many businesses are leveraging technology solutions, and are enjoying a variety of operational benefits as a result. The question is: Is your business one of them?
These days you’d be hard-pressed to find a company that is not equipped to handle video conferencing in some way. The pandemic led many organizations to adopt these platforms, and as a result, these platforms have seen a dramatic increase in functionality and capability. We’d like to discuss some of the best features that your organization can take advantage of with video conferencing solutions.
When it comes to innovative new technologies, look no further for inspiration than good-old classic science-fiction and pop culture. You might be surprised by how many concepts first seen in works of fiction have made their way into our day-to-day lives. Let’s take a look at some of the more noteworthy examples.
The pandemic forced businesses to reexamine the way that they operate, but even though the pandemic is, unfortunately, still ongoing, many have returned to conducting business as usual like they did before it began. One part of business that will not return to normal anytime soon is the supply chain, as these issues will likely persist into the future.
Depending on the software your business uses, you might find yourself either struggling to collaborate or reaping the rewards of doing so. When it comes to collaborative integrations, there are many innovative options on the market. Let’s examine some of the best options you have available to you.
Business communications, which is the succinct way to say the sharing of information between people both internal and external to a company, is a key player in that company’s success. Here, we’ll analyze the different types of communication that a business could leverage, and the solutions that best enable them.
Automation as a concept is on the rise, and so too is its practice. Even before COVID-19 created considerable problems for several businesses, it was in use, and there is no reason for it to fall out of fashion now. There are plenty of ways your organization can implement automation to improve operations moving forward.
Have you ever considered why the VoIP auto attendant feature is so valuable? When a person is greeted with directions that make their journey easier, it typically improves their general opinion of your business. The VoIP auto attendant feature helps guide you through their telephone system. Now, have you ever been to a place where you walk in and you are confused where to go and it takes a while to navigate because of the lack of predominant signage? Like the auto attendant, digital signage platforms can help guide your visitors and you may be surprised about how affordable they can be and the additional value these systems provide to a growing number of businesses.
Cloud technology has changed the way we do business, and it has provided countless opportunities for companies to achieve their wildest dreams. Granted, different businesses will use the cloud in different ways, but one fact remains the same: it makes financial sense to implement the cloud, no matter what type of business you are. Let’s go over some of the benefits.
The microprocessor shortage that is affecting businesses all over the world is about to get worse before it gets better. Ukraine currently produces between 45-to-54 percent of the world’s semiconductor-grade neon, a critical component for the lasers used to make microchips. With Russia invading the sovereign nation, two of the largest neon-refinement companies, Ingas and Cryoin have halted production, leaving an already massively short market in dire straits.
When you run a business you have so many variables to balance and so little time to do so that technology inevitably becomes an essential cog in your ability to manage everything. Unfortunately, technology isn’t cheap and the technology that you think you need may not be a viable purchase this year. Today, we thought it would be good to identify three strategies that can help you save money, while also getting the benefits that technology brings.
With the Internet of Things taking the world by storm, it’s no surprise that many businesses are attempting to leverage it to their advantage. However, implementing these devices into your operations comes with its fair share of risks and challenges. Let’s discuss some of the ways you should consider implementing the Internet of Things for your business, as well as what you must consider when building your IoT strategy.
If you are a subscriber of Microsoft 365 or Office 365, you might find that your service plan will soon cost you a bit more. We just wanted to give you a warning in advance so that you’re not caught off guard, as well as to let you know we are here to help you adjust your plans if need be.
Voice over Internet Protocol, or VoIP, is one service that just about any business can use to their advantage. It’s a fact that the traditional telephone systems used by companies for years have not aged particularly well, and VoIP offers them an alternative solution that is both dynamic and more flexible. Let’s dig into some of the benefits your company can find from a well-timed and well-planned switch to a VoIP solution.
Email is a solution that your business uses just about every single day, and as one of your central methods of communication, you need to consider how it’s managed and maintained. Thankfully, modern businesses have more choices available to them than ever before, some of which are so hands-off and easy that they can completely change how a business views their email.
The cloud is a tool that businesses can use to improve operations in a variety of ways. Through the use of the cloud, businesses can dramatically alter the way they conduct themselves, many of which can reduce costs. If you implement cloud solutions, you can expect them to improve accessibility, enable scalability, and improve flexibility, all of which contribute to cost savings in the long term.
The Internet of Things is growing rapidly and can be of benefit to your organization if it is deployed correctly. It offers a massive opportunity to automate certain parts of your business, saving money, and ensuring that human error is taken out of the equation. A majority of businesses have not fully taken advantage of the time and money savings a well-positioned IoT device can provide. Let’s take a look at three of the most useful IoT devices that a small business can implement.
The modern smartphone market is one of ingenuity, communication, and productivity, all of which are extraordinarily important in today’s business world. To help you stay apprised of the various developments in the smartphone market, we’ve put together a blog detailing the various flagship smartphone devices for early 2022.
These days it can seem like the gap between small business and large enterprise is so massive that it is impossible to close, but the truth is the exact opposite. Through the smart application of business technology, you might be surprised by how much you can improve your operations and stand out from the crowd. It all boils down to tracking your business for analytics, ensuring that you provide an excellent service or experience to your customers, and implementing the right technology solutions.
With every new year comes new resolutions designed to help you defeat bad habits and bring better ones into your organization. Here are a couple of resolutions you can adopt for your business, particularly in terms of technology management and IT.
A time may come when your business needs new hardware, so you will have to make the best and most educated decisions when it’s time to do so. This process can be difficult without the help of your resident tech professional, though. Maybe we can give you a hand!
Blockchain has been one of the most talked-about new technologies for several years now. When we first heard about it, it had the potential to solve hundreds of problems, but there weren't any real-world applications available. Today, we’ll take a look at three applications for blockchain that are available today.
The holidays are rapidly approaching and each year people position themselves to get the best deals they can on all the potential gifts, whether they are gifts to themselves, or to others. Like many other years, bargain shoppers wake up from their tryptophan naps, bundle up, and head out to try and score the best deals they can. Today, we thought we’d talk a little about Black Friday and Cyber Monday and why they are great to get the technology-lover on your shopping list the products they’ll love this holiday season.
Just like business has changed dramatically over the years, so too have the tools they use to remain successful. One such tool is the telephone system, which is now capable of a host of impressive features that make it vital to the success of any business. What does hosted VoIP bring to the table, and how can you leverage it to your organization’s success?
There is immense value in knowing what you provide to your customers and understanding that inside-out. However, knowing what you provide will only get you so far. Understanding why you do what you do can make all the difference in standing out from the rest of the businesses in your industry.
When something goes wrong, it makes sense that you have a process in place to go over the issue and find a solution. This process, also known as troubleshooting, will have several variables that must be accounted for, but the general process itself remains unchanged. Here are the five steps to troubleshooting any problem, as well as ensuring that the issue does not become more problematic in the future.
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