k_Street Consulting, LLC Blog

k_Street Consulting, LLC has been serving the Washington area since 2009, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

A Managed Service Provider Makes Sense for IT Support

A Managed Service Provider Makes Sense for IT Support

It’s not uncommon to hear about small businesses having difficulty with managing and maintaining IT solutions. Even the most basic topics regarding business technology can be troublesome for businesses with limited budgets and resources. It makes sense that you would want to remove this responsibility from whoever is doing it, but how can you do so without destroying your bottom line?

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IT Outsourcing Has Been Around For A While

IT Outsourcing Has Been Around For A While

Outsourced IT is still a relatively new concept, but outsourced services in general have been around for quite some time. Business owners and even individual users have been taking advantage of outsourced services for quite some time, and the fact that they can take advantage of managed IT services via outsourcing companies makes managing their technology much easier.

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Professional Services Benefit Significantly from Managed IT Solutions

Professional Services Benefit Significantly from Managed IT Solutions

Do you fall into the broad term of “professional services?” If so, you might be interested in hearing how managed IT can help you improve operations and take advantage of other various benefits that they provide for organizations like yours. Let’s take a look at some of the many solutions that MSPs can offer for your business. You’ll be surprised by how much more work you can get done during the workday!

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What Services Can You Outsource to a Managed IT Provider?

What Services Can You Outsource to a Managed IT Provider?

Time is one of the few resources in business that cannot be reclaimed. It should be the goal of every business executive to spend most of their time making money. Unfortunately, when you experience trouble with your technology or network, this becomes difficult at best to accomplish. Outsourced IT is a great method that any business can implement in order to create more free time to focus on business operations and money-making initiatives.

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100% Uptime is a Myth, But Proactive IT Solutions Gets You Close

100% Uptime is a Myth, But Proactive IT Solutions Gets You Close

Every piece of technology comes with this risk. Although, some businesses are better at mitigating this risk than others, and it’s usually based on how they approach their organization's IT maintenance.

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Give Your Staff the IT Support They Need Without Breaking the Budget

Give Your Staff the IT Support They Need Without Breaking the Budget

What would you do if you got a surprise bill for tech support? Would you go around the office asking where it came from, or would you worry more about trying to figure out how you’re going to pay for it? Clearly someone in your office doesn’t know the proper way of asking for IT support if you are receiving mystery invoices. Regardless, it’s important that you understand that this is the norm for an organization working with a break-fix IT provider.

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Tip of the Week: Easy Ways to Train Your Staff About IT

Tip of the Week: Easy Ways to Train Your Staff About IT

You might wish that your employees know more about IT and its inner workings, and you’re not alone. SMBs often suffer from a lack of IT talent, and they might try to supplement this lack of proficiency by training employees on how to do basic computer tasks required to work effectively. Thankfully, you don’t have to rely on just your knowledge and that of your employees when it comes to maintaining your technology.

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Tip of the Week: 6 Truths to Guide Your PC Troubleshooting Efforts

Tip of the Week: 6 Truths to Guide Your PC Troubleshooting Efforts

We’ve all ran into problems that weren’t easily solvable, even by technically-proficient people. In fact, it’s often the case that simple problems can be escalated far beyond where they deserve to be. Sometimes all it takes is a little outside perspective, and some out-of-the-box thinking, to fix an issue.

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3 Ways Managed IT Saves Your Business Money

3 Ways Managed IT Saves Your Business Money

Not too long ago, businesses would seek out technology professionals for help in resolving difficulties. Nowadays, the way companies go about IT maintenance has been turned on its head. Instead of reacting to major hardware failure, businesses are finding it more economical to proactively maintain their technology, preventing major issues from happening in the first place.

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Break-Fix IT is an Inefficient Way of Handling Technology

b2ap3_thumbnail_break_fix_makes_no_sense_400.jpgHow does your business handle technology problems that come with using servers, workstations and other solutions in the workplace? Do you solve problems as they come up, or do you take a proactive stance to keep your tech under control? Either way, the fact remains that break-fix IT is an inefficient and wasteful way of approaching your technology solutions, especially with managed service providers changing the way SMBs implement technology.

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Your IT Department Can Be Your Ace in the Hole

b2ap3_thumbnail_allies_for_your_it_400.jpgIf your IT isn’t fully integrated in the day-to-day operations of your company, it can be holding your team back from achieving maximum productivity and efficiency. Granted, you have to have a dedicated IT department before they can be even remotely involved with your business. Some small and medium-sized businesses consider themselves savvy enough to get by without dedicated IT support, but they’re sadly mistaken.

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5 IT Challenges That Modern Businesses Are Facing

b2ap3_thumbnail_business_challenges_400.jpgThe modern business faces all sorts of challenges, and IT solutions are often a great way to skirt around these issues. However, many of these businesses are also finding the management of their IT to be a major pain point, especially with a limited staff and budget. Here are the top five challenges that a business faces when attempting to make changes to their IT infrastructure.

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4 Reasons SMBs are Flocking to Remote IT Support

b2ap3_thumbnail_remote_technician_400.jpgTechnology helps business owners around the world achieve greatness on a regular basis, and it’s become so attached to the office that the two are inseparable. The only issue with this is that you become completely reliant on it, making technology issues feel catastrophic. Instead of paying for an on-site visit from a technology support provider, wouldn’t it be more convenient to just pick up the phone and have someone fix the issue immediately?

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The Latest and Greatest in IT Automation Solutions

b2ap3_thumbnail_computer_cat_400.jpgIf you use the Internet, you’re aware of how heavy a presence cats possess. You can hardly navigate the web without seeing a hilarious cat meme, or four. Rather than admit that the human race is obsessed with these furry companions, what if the hairballs are using the Internet themselves and instigating a complete technology takeover? This just might be the case, according to new research.

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Ready or Not, Windows Server 2003 is Scheduled to Fade July 2015

b2ap3_thumbnail_get_rid_of_windows_server_2003_400.jpgSmall business owners, beware. On July 14th 2015, Microsoft will stop supporting the aging server operating system, Windows Server 2003. If your business is still operating servers using this outdated OS, you need to upgrade away from it before the end-of-support date. If you don’t, you run the risk of hacks and security discrepancies.

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What’s the Difference Between an IT Issue and an IT Problem?

b2ap3_thumbnail_it_realted_problems_400.jpgWe’ve been known to discuss the importance of proactive IT solutions and handling issues before they become problems. However, the difference between the two isn’t always as clear as it should be. The true value of our managed IT services can only be understood if the difference between the two can be distinguished.

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The Competent IT Business Model

b2ap3_thumbnail_do_not_go_it_alone_in_business_400.jpgIt’s important to understand that you as a business owner wouldn’t be as successful as you are today if it weren’t for the talents of your professionally-trained team. You need to understand that the complexities and time constraints of running a business put a lot of responsibility on your shoulders, and you can’t take matters into your own hands as often as you’d like. The ideal situation is one where your team’s professions encompass all aspects of your business. This is especially true for IT.

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Trust Your Gut when it Comes to IT Services

b2ap3_thumbnail_trust_your_gut_on_it_400.jpgHave you ever been stuck in a technology rut while working on a major project? If this is an everyday occurrence for you, your gut might be telling you that there’s a better way to handle your business’s IT. Most of the time, there’s usually a better way to handle these issues, and it’s with the latest and greatest technology. Your IT provider needs to be familiar with the most recent developments, good or bad, to deliver you the best quality services available.

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Latest HIPAA Settlement at $150k for Compromising 2,700 Medical Records

b2ap3_thumbnail_hipaa_fines_levied_400.jpgThe latest in a string of costly settlements associated with the violation of the HIPAA law highlights the importance of your health care organization closely following HIPAA’s mandates. Is your practice’s IT infrastructure HIPAA compliant? If not, then even an overlooked detail as seemingly-insignificant as updating software will subject you to penalties.

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The Files are IN the Computer [VIDEO]

b2ap3_thumbnail_files_are_in_the_computer_400.jpgWhen it comes to IT support, communication is key. The parties giving and receiving support must absolutely be on the same page. If not, then a PC disaster is imminent. Sometimes, IT support miscommunications can be so bad that they're funny, as seen in the 2001 movie "Zoolander." Thankfully, nobody is really this detached when it comes to computers, right?

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4 Reasons Your Business Needs Remote IT Support

b2ap3_thumbnail_you_need_it_400.jpgTechnology grows more mobile with each passing day, but the need for technical support remains the same. But, sometimes you just can't get on-site support while you are traveling. What, then, would you do if you had an urgent need for IT support, especially if your provider doesn't offer remote support?

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3 Annoying Examples of Why Quality Remote Service Matters

b2ap3_thumbnail_do_not_get_caught_400.jpgThe difference between giving great customer service and poor customer service is the difference between keeping and losing a customer. When it comes to great customer service, nowhere is this more important than with remote IT service.

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Proceed With Caution – Learning Curve Ahead

b2ap3_thumbnail_lots_of_tech_400.jpgHumans are notorious for staying within their comfort zones. When something new or unfamiliar rears its ugly head, we often are too habitual to change with the times. While this is mostly applicable to social situations, such as an introvert being stuck in a hot, stuffy room full of people, comfort zones can also apply to your outdated laptop or smartphone. Upgrading can be challenging, but very rewarding.

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Hit a Home Run with Outsourced IT

b2ap3_thumbnail_hit_a_homer_400.jpgToday is opening day for Major League Baseball. Teams are finishing up spring training and making the last round of cuts before they start the regular season. In the MLB, each team is allowed to have 25 players on their club when they break camp. Every year each club has a handful of guys that make that decision hard for the General Manager.

This situation happens in your business as well. After determining the viability of an expense, the least viable expenses are often cut from the budget. Redundant expenses can really drive down the bottom line, so cuts are made. Here are three ways the IT professionals at k_Street Consulting, LLC can save your organization money and give your team the best chance to succeed.

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Our IT Services Are a Slam Dunk

b2ap3_thumbnail_slam_dunk_it_400.jpgAs the top men's and women's collegiate basketball teams in the United States begin the 2014 NCAA tournament, there is a competition going on that doesn't get quite as much press. That is the competition for local market share. When that competition is stiff, as it always is in the NCAA tournament, you have to find ways to set your business apart. There are a lot of similarities between running an efficient business and the make-up of a championship basketball team.

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Avoid IT Issues by Upgrading on Time

b2ap3_thumbnail_no_downtime_400.jpgOne indisputable fact about doing business is that everything goes better if you plan ahead. Having procedures in place preparing you for anything is a great move that will save you time spent dealing with problems. The value of preparedness can especially be seen when it comes to performing maintenances on your computer network.

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Is Your IT Company Kicking You While You’re Down?

b2ap3_thumbnail_taking_advantage_400.jpgWhen your technology goes down, it's a painful experience for your business because operations grind to a halt. When you have to deal with an expensive computer repair bill from your IT company, then it's basically like they're adding injury to insult, or kicking you while you're down.

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4 Ways Remote Support Makes IT Easy

b2ap3_thumbnail_remotesup400.jpgA masochist enjoys doing things the hard way. Masochists make lousy managers because their enjoyment for punishment will make it so that nothing gets done on time. Nobody, not even a masochist, enjoys it when IT problems take forever to fix. With remote IT support, the punishments of technology problems are removed and IT becomes easy for everyone!

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