k_Street Consulting, LLC Blog

I Never Need to Call My Managed IT Provider, Do I Need Them?

I Never Need to Call My Managed IT Provider, Do I Need Them?

Business owners; ever sit down and run through all of your expenses and ask yourself (or your accountant) what you are actually paying for? We’ve been there. Technology expenses like hardware, software licensing, cloud hosting, management and maintenance, support, and service agreements all add up quickly and it makes it easy to question what you can trim to save money without sinking the ship, especially when you rarely need to call your current IT provider.

What Am I Paying For?

If you utilize a managed service provider (MSP) who handles the maintenance and support of your IT infrastructure, it’s likely that you pay a flat monthly, quarterly, or yearly rate to cover the upkeep of your workstations, servers, and network infrastructure. This model has become increasingly common and it makes a lot of sense; it takes a decent amount of maintenance to keep a business network running smoothly, and when it’s handled proactively there are fewer issues in the long run.

One thing to note; we can’t account for every DC Metro Area provider, because everyone has their own way of quoting and billing for their IT service, but typically if you get a monthly flat-rate bill per user or per device then your IT company is providing some level of service on a regular basis. That may or may not be all-inclusive support for end users, cover hardware failures, etc. We’re not really here to nitpick the minutiae of an agreement though, what’s important is that you are getting what you pay for, and perhaps more importantly, that your IT is handled in a way that isn’t setting you up for failure down the road.

All that out of the way, when reviewing your regular technology bills, when you see that line item for maintenance and support, you might look back at how often your team had to call for support or put in a service ticket over the past several months. If your IT has been running smoothly the past few months, you probably have that one big question…

It’s the Pareto Principle

A little tangent here; but you know when it’s time to pay that homeowner’s insurance bill, and you think to yourself, “Man, I didn’t have to use this at all this year. I’d probably feel a little better writing this check if the insurance had to pay for a new roof or to recarpet my basement.” You are not alone, and that’s the same feeling you might get with good IT management.

Back on track, the Pareto Principle, more commonly referred to as the 80/20 rule, states that 80 percent of the effects come from 20 percent of the causes. Basically, it’s an ounce of prevention equals a pound of cure.

That’s exactly how IT works. If you set everything up right, configure it and document it well, and then carefully monitor it, you won’t be running back and forth to keep fixing it. It’s typically much more cost effective to manage and maintain your network than it is to set it and forget it, and only come back when something goes horribly wrong.

If your IT is running smoothly, and your users are productive, and your security is passing every audit with flying colors, then that ongoing management and maintenance is performing exactly how it is supposed to.

It’s not like insurance, where you continue to pay for the peace of mind that when something happens you are covered. Instead, you are paying to prevent something bad from happening in the first place.

We hope this helped explain how most managed IT bills work. If you have questions, or want to know how we can help keep your organizing running smoothly, don’t hesitate to reach out to (202) 640-2737.



No comments made yet. Be the first to submit a comment
Already Registered? Login Here
Monday, March 25 2019

Captcha Image

Mobile? Grab this Article!

QR-Code dieser Seite

Tag Cloud

Phone System Lifestyle Cybersecurity Comparison Small Business GDPR Environment Data storage Data Protection Cost Management Search Data Recovery Productivity User Android Utility Computing Windows 10 Amazon Web Services Cables Quick Tips Conferencing Hiring/Firing IT Support Outlook Wireless Internet Touchscreen ISP Wi-Fi Spam Blocking BYOD Voice over Internet Protocol Best Practice Lithium-ion battery VoIP Memory Distributed Denial of Service Loyalty Data loss Best Available Logistics Gaming Console Fraud Telephone Systems Reputation Server Regulations Telephony Troubleshooting Public Cloud Intranet Enterprise Content Management Virtual Assistant Applications Private Cloud avoiding downtime Printers Security Cameras malware Domains Books Network Blockchain Employer-Employee Relationship BDR Cybercrime IBM Laptop Streaming Media Document Management Outsourced IT Software Hardware VPN Tablets Flexibility Shadow IT Facebook Hosted Solution Workforce analytics Hackers Paperless Office Search Engine Virtual Desktop User Error Black Market Virus Touchpad Backup Customers Business Technology IT Solutions How to Emergency Windows App Authentication Read Remote Computing Business Computing Apps Upgrade Bluetooth Infrastructure IT solutions Maintenance Spam Hosted Computing Fax Server Tablet Productivity Theft Fiber-Optic Archive Apple Identity Theft Bing Google Search CES Tip of the Week Millennials Twitter Machine Learning Software Tips Managed IT Regulation LinkedIn Two Factor Authentication Specifications Firewall Botnet Webinar Keyboard Instant Messaging Social IT Plan NarrowBand Project Management Pain Points Netflix Data Security Thank You Best Practices Privacy Multi-Factor Security Collaboration Windows Server 2008 Downtime Unified Communications Save Money Skype Cryptomining Printer Notifications Save Time Customer Relationship Management Wireless Technology Cleaning Public Computer Telecommuting Data Management Chromecast Customer Service Internet Shortcuts Restore Data Password Manager Virtualization Robot Google NIST Frequently Asked Questions Devices Start Menu Biometrics Uninterrupted Power Supply Retail PDF Data Storage Saving Money Analysis Running Cable Transportation Windows Media Player IT Support Marketing Tech Term Value Cast Digital Signature Google Docs Bandwidth Word Cache Vendor HIPAA Users WIndows 7 IT Services Alert Computer Repair Wire Proactive Smart Technology Samsung Content Filter Files Gmail Managed Service Provider Product Reviews Automation Manufacturing Charger Mobile Devices Remote Monitoring Windows 7 Microchip Data Breach Criminal Operating Systems Servers Display End of Support Database Microsoft Saving Time Wireless Internet of Things Wearable Technology Work/Life Balance File Sharing eWaste Phishing Television The Internet of Things Managed IT Services Colocation Amazon Staff Accountants Content Filtering Flash Root Cause Analysis File Versioning Smartwatch OneNote Addiction Inventory Help Desk Antivirus Employee Google Drive Worker Commute How To Bring Your Own Device Internet exploMicrosoft Storage SaaS FENG Settings IT Consultant Net Neutrality MSP Statistics Printer Server Passwords Entrepreneur Google Apps Big data Software as a Service Going Green Access Control Workers History USB E-Commerce Operating System Cryptocurrency Leadership People Analytic iphone Unified Threat Management Hybrid Cloud Office 365 Electronic Medical Records Internet Exlporer Emails YouTube Warranty Education Recycling IaaS Worker Computer Current Events Hacker Video Games Artificial Intelligence Social Networking Workplace Tips Website Government Innovation Humor Smart Office IT Management Knowledge Shortcut HBO Training Electronic Health Records PowerPoint Proactive IT Managed IT Services Company Culture Money Networking Cloud Computing Budget Experience Online Currency Cloud Multiple Versions Relocation Browser Telephone System Ransomware Backup and Disaster Recovery Distribution Students Supercomputer Mobile Device Management Office Efficiency Business Management Business Owner Consultant Remote Monitoring and Maintenance Content Monitor Tip of the week HVAC Computer Fan Digital Payment Mobile Computing Virtual Private Network Wiring Office Tips Scam Remote Worker Meetings Password Management Managed Service Advertising Security Smartphones Hacking Data Legal Recovery Business Mangement Social Media Congratulations Mouse Patch Management Business Intelligence Technology Business Continuity Assessment Battery Science Content Management Employee/Employer Relationship Microsoft Office CrashOverride Data Backup Automobile Two-factor Authentication Cameras Data Warehousing Unsupported Software Compliance Application Healthcare Miscellaneous Employer Employee Relationship Benefits SharePoint Chrome Thought Leadership Professional Services Computer Care Computing Infrastructure Mobile Office Programming Connectivity Scalability communications Communication Politics Health Audit Biometric Security eCommerce Holiday Evernote Audiobook Trending Entertainment Bloatware Solid State Drive Virtual Reality Email Practices Network Security Physical Security Vulnerability Administrator Risk Management Mobile Insurance Screen Mirroring Computers Human Resources Techology Smartphone Password Encryption Smart Tech travel Cortana Tech Support Managing Stress Gadgets User Tips Point of Sale Router Augmented Reality Law Enforcement Credit Cards Safe Mode Rootkit webinar Social Engineering Remote Work Windows 8 Administration Camera IoT Tools Hring/Firing Safety Disaster Recovery Redundancy Excel DDoS Mobile Device Sports Analyitcs IT service Network Congestion HaaS Line of Business Hard Drives Vendor Management Hosted Solutions WiFi Online Shopping Information Technology Digital Signage Business Music Wireless Charging Information Computer Accessories Strategy Sync Windows 10 Update Nanotechnology Mobility Windows 10s

Sign up for our Newsletter!

  • Company Name *
  • First Name *
  • Last Name *