k_Street Consulting, LLC Blog

Clearing Up a Few Common MSP Misunderstandings

Clearing Up a Few Common MSP Misunderstandings

Let’s be real: the title “managed service provider” doesn’t cast much insight into what we do on a daily basis. Even when people understand what we do, there are a lot of parts that confuse them and lead them to false conclusions. As a result, we wanted to take a few minutes and go over what it is that we do for our clients.

Breaking Down Managed Service Providers (Also Known As MSPs)
First, our title throws a lot of people. What are managed services, and why do you need a provider at all?

In a lot of ways, we’re just like the internal IT team that you may or may not have. We look over and manage your technology solutions as a part of the service we provide.

Again, just a part.

Yes, part of our role is that of a remote monitoring service, but we can provide much more than that. We can advise you on your technology solutions, assist you in procuring and maintaining them, help you implement technologies like cloud computing, help keep your data secure and your solutions compliant to industry requirements, and a lot more than just that.

We Won’t Replace In-House Staff (Or Vice Versa)
When they learn the extent of what we do, many business owners (and eventually, their staff) may start to wonder if they can outsource all of their IT responsibilities to us, essentially eliminating the need for an internal IT resource. While we appreciate the confidence, we wouldn’t recommend that, unless you don’t currently have an IT resource.

The truth is, we work as well in tandem with an organization’s IT staff as we do as a standalone management solution.

Most internal teams or resources face the same problem: an overwhelming workload. Between day-to-day problem mitigation, managing your current technology, and planning for your business’ future strategy, there isn’t enough time for them to do everything that they have to… and that’s where we come in. Our job is to pick up the slack, wherever it may be, so that all responsibilities are attended to.

However, if you don’t currently have an in-house resource and have been entirely relying on the services of break/fix by-the-incident providers, we can replace those, adding much more value than you could expect otherwise.

We Can Handle Most Anything You Throw At Us
Finally, you might be hesitant to reach out to us because you’re anticipating that your particular industry has needs that we just couldn’t keep up with. Compliances and minutely specialized solutions may be a key factor to your success, and you don’t want to risk it all on the expertise of an outside source.

We have one thing to say to that:

Try us.

It is our job to assist businesses with their solutions. This means that, as these solutions evolve and develop, we have to continually educate ourselves. How does this problem need to be handled? Is there a better option that we should learn more about?

As a result, we’re pretty up-to-date on most things IT.

To discuss your particular needs further, reach out to us at (202) 640-2737, or read some of our other blogs to learn more about how we can help you.

 

Comments

No comments made yet. Be the first to submit a comment
Already Registered? Login Here
Guest
Monday, March 25 2019

Captcha Image

Mobile? Grab this Article!

QR-Code dieser Seite

Tag Cloud

Manufacturing Students Office Black Market Downtime Books Software Browser Vendor Restore Data Money Instant Messaging Rootkit Google Apps Collaboration Frequently Asked Questions Google Digital Payment Solid State Drive Trending IT Support Science Virtual Private Network Tools Automation Spam How To File Sharing Electronic Health Records Going Green Fiber-Optic Database Government Digital Signage Employee Cost Management Evernote Training Hosted Solutions Operating System Tech Term Smartphones HBO Unified Communications DDoS Worker IT solutions Operating Systems Windows Media Player Workers Computing Infrastructure BYOD Content Filter Quick Tips Robot Tech Support Loyalty OneNote Applications Google Search Network Ransomware Chromecast Safety Information Vulnerability Security analytics NarrowBand Assessment Mobile Device Management IT Management Flash Best Practice Managed Service Provider Application Business Mangement Politics Electronic Medical Records Remote Computing travel Cryptocurrency Credit Cards Marketing Hring/Firing Best Available Botnet Read Distribution Internet LinkedIn Paperless Office Root Cause Analysis Best Practices Mobile Computing Managed Service Net Neutrality Scalability Keyboard Identity Theft Utility Computing Business Computing Employer-Employee Relationship User Error Privacy Google Docs Remote Worker Document Management Work/Life Balance Amazon Managed IT Services iphone Mobile Office Network Congestion malware Wireless Charging Managed IT Tablets Efficiency Search Tip of the Week Streaming Media Multi-Factor Security Remote Monitoring Access Control Outlook Computer Fan Spam Blocking Hiring/Firing Specifications Email Wireless Internet HIPAA IT Plan Social Product Reviews Law Enforcement Smart Tech Managing Stress IT Solutions Files Health Thank You Voice over Internet Protocol Recovery GDPR Business Continuity Touchscreen Biometrics Cloud Sports Safe Mode Statistics Sync FENG Webinar Cleaning Cloud Computing WiFi CrashOverride Netflix Samsung Shortcut Social Networking Running Cable Compliance People Printer Windows 10 Cameras Patch Management Congratulations Archive Administrator Wi-Fi Content Filtering CES Conferencing Amazon Web Services How to Workplace Tips Router Current Events Smartphone Office Tips Hosted Computing WIndows 7 IaaS Password Millennials Customer Service MSP Update Shortcuts Backup Scam Advertising eWaste Virtualization Information Technology Customers Human Resources File Versioning Notifications Data Protection Technology Emergency ISP Analysis Display Intranet Cryptomining Physical Security Music BDR IT Services Lifestyle Antivirus Users Logistics Server Phone System Gaming Console End of Support YouTube Value Apple Content Management Mobile communications Comparison Windows 8 Supercomputer Wiring Website Mobile Device Computer Care IoT Programming Laptop Windows 7 Passwords webinar Data Management Legal Hosted Solution Thought Leadership avoiding downtime Gmail Save Time Unsupported Software Multiple Versions Public Computer Security Cameras Practices Data Warehousing Fax Server Customer Relationship Management Infrastructure Smart Office Password Management Colocation Innovation Two Factor Authentication Mouse Online Shopping Business Technology Environment App Holiday Retail IBM Workforce Virtual Reality Connectivity Knowledge Reputation Meetings Wire Uninterrupted Power Supply Inventory IT Support Television Regulations Disaster Recovery Windows Server 2008 Computer Microchip Analyitcs Data loss Charger Telephone Systems Software Tips Remote Monitoring and Maintenance Social Media Transportation Cortana Authentication Settings User Social Engineering Managed IT Services Distributed Denial of Service Benefits Relocation Firewall Augmented Reality Private Cloud Project Management Wireless Technology Domains Outsourced IT Bandwidth Word Machine Learning Risk Management Twitter Analytic Shadow IT Alert Healthcare Bring Your Own Device Professional Services Data Recovery Worker Commute Printers Data storage Insurance Data Regulation Mobile Devices USB Employee/Employer Relationship Theft Telephony Public Cloud Automobile Wireless Enterprise Content Management Bluetooth Devices Microsoft Blockchain Remote Work Hybrid Cloud Productivity Cache Accountants Internet of Things Online Currency Unified Threat Management Criminal Storage Company Culture Digital Signature Apps Redundancy Bloatware Humor Gadgets Software as a Service Virus Internet exploMicrosoft Employer Employee Relationship Vendor Management Bing Small Business E-Commerce Hackers Network Security Maintenance Saving Money Entrepreneur VoIP Wearable Technology Smartwatch History Emails Camera Cybersecurity HaaS Education Google Drive Mobility Windows Biometric Security IT service Hacker IT Consultant Touchpad Phishing Cybercrime User Tips Audit Miscellaneous VPN Screen Mirroring Computers Troubleshooting Hard Drives Video Games Smart Technology Backup and Disaster Recovery Telecommuting Leadership Cast Productivity SharePoint Windows 10 Facebook Proactive IT Strategy PowerPoint Consultant Business Management Administration eCommerce Recycling Big data Computer Repair Microsoft Office Virtual Assistant Staff Two-factor Authentication Budget Fraud Data Security Flexibility Content Pain Points Save Money Point of Sale Chrome Experience Data Backup Virtual Desktop Cables The Internet of Things Saving Time Encryption Android Audiobook Computer Accessories SaaS Addiction Line of Business Help Desk Excel Windows 10s Skype Hacking NIST Tablet Printer Server Search Engine Nanotechnology Upgrade Memory Data Breach Business Owner Telephone System Battery Monitor Business Start Menu Data Storage Internet Exlporer Techology Tip of the week Hardware Warranty Office 365 Artificial Intelligence Proactive Servers Entertainment Business Intelligence Lithium-ion battery Password Manager HVAC Networking Communication PDF

Sign up for our Newsletter!

  • Company Name *
  • First Name *
  • Last Name *