One of the most asked questions we get is “How can you help us save money?” It’s the priority for anyone looking to outsource anything. So, naturally it has to be one of the first questions answered. In today’s blog, we’ll go through three ways that our brand of managed IT services functions to save our clients money.
Have you ever suspected that a hacker could silently observe your email interactions with your clients and your staff? If you manage your own email infrastructure, we want to highlight the importance of email encryption. Encryption keeps your business’ email communications secure and compliant so you can worry less about security and privacy to focus more on running your business.
Does your technology need an upgrade? Now might be the perfect time to get on it, especially since hardware prices are expected to rise dramatically this year. Let’s take a look at some of the benefits you can expect from working with us when outfitting your business with new technology.
The Internet is full of threats, but one of the most alarming ones making headlines lately is called an SS7 attack. It’s severe enough to have the U.S. Department of Homeland Security scrambling to find solutions. Let’s break down what SS7 attacks are, how they work, and why they’re so dangerous.
Who makes the tech decisions for your business? If it’s you, are you sure you know enough to make the best choices for your company’s tech future? If you’re not sure, don’t stress—we’re here to help with a service called a Virtual CIO.
As a provider of information technology services and support, a big part of our job is helping the businesses we work with make the best decisions regarding their critical IT. This responsibility means we often provide an advisory role to business leaders.
In that role, we strongly advise that you make any intended technology purchases and upgrades right now… because if you wait, you may have no good options left.
So you got a new computer for a holiday gift. That’s great! We’re excited that you’re excited. But you also need to consider how you are going to dispose of your old device and how to do so in a safe way. Today, we want to discuss how you can safely discard, or potentially even reuse, your old device so you don’t put your data at risk.
Business technology can sometimes seem like a hedonic treadmill: you maintain a baseline level of operation with your IT, but it will inevitably fail, leaving you in the tough situation of having to replace it. Today, we want to help you get ahead of the curve a bit with a technology needs assessment. We’ll discuss the benefits of a needs assessment, as well as what it focuses on both now and in the future.
A new year is a great chance to look at what your business is doing well and where it can get better. Your technology is one area where there’s usually room for improvement. If you’re thinking about adding new tech this year, here are four questions to help make it a success.
The holidays and the new year are perfect times to reflect on how you can make your team’s jobs easier and more efficient. One way you can do so is by opening up the option for remote or hybrid work, provided their roles can be removed from the office, either part time or full time. Today, we want to highlight some of the tools that a remote workforce needs to be successful—as well as how you can get them.
The holidays are over and some of the best gifts are ones that replace our dead and dying electronics with shiny new ones. Then comes the matter of discarding your old devices. In today’s blog, we will discuss what you should and shouldn’t do when looking to get rid of your old devices.
Reaching out for support involves admitting that there is a problem in the first place—a sore spot for some individuals. It can also be time-consuming, which is more of an issue for busy individuals. However, with the right approach, you can make asking for help during the IT support process much easier.
Most people are familiar with Santa Claus, the jolly gift-giver who delivers presents to all the children who have kept the Christmas spirit in their hearts all year. Lately, many people have also become aware of Krampus, Santa’s dark shadow who—as the legend goes—takes a similar trip to visit the naughty children and turn the worst into a midnight snack.
However, one has to wonder: what about all the adults who might also be naughty?
With Christmas a couple of days away, most of us are either wrapping up our shopping or wrapping up the presents we’ve already purchased. If you are looking for a last-minute gift to give the tech lover in your life, here are three that we found really cool.
Stuff happens, and this stuff can often be bad. That’s an inescapable part of life, especially if you’re trying to run a successful business. That said, the consequences of this bad stuff can usually be minimized—if not mitigated entirely—when you have a proper disaster recovery strategy.
Let’s review what goes into preparing this kind of strategy in the most effective way and what makes it so crucial.
Many of today’s businesses span continents. That’s not an exaggeration. With faster Internet speeds fueling remote workforces, some businesses choose to strategically use workers from all over the globe to create and sell their products or services. In today’s blog, we’ll discuss some of the adjustments and alterations that you need to make when relying on truly remote teams.
Would you be concerned if someone, with only an image, could infer things about you with better-than-expected accuracy? I don’t mean snippets, either—we’re talking about entire paragraphs of context.
Probably, right?
How concerned would you be if I told you that’s precisely what Google Photos does?
Cybercrime and cybersecurity threats targeting businesses have increased consistently over the last several years, so it makes sense that it won’t slow down in 2025. Let’s take a look at a few insights so you know what to be ready for.
Artificial intelligence is the latest IT buzzword that everyone seems to focus on and it’s because it is a big deal. Advances in computing have created an environment where developers can create software that effectively learns. Unfortunately, due to the nature of AI regulation; or, the complete lack of it, there are some who are concerned that the technology—which could be a revolutionary tool for the improvement of human societies—is being degraded.
Protecting your business isn’t just about having the right tools; it’s about making sure you and your team know how to stay safe online. Here are some key tips to help you get started:
To keep your business running smoothly, even if something goes wrong—like a power outage, cyberattack, or other disaster—you need a reliable way to protect your data. That’s where data backup comes in. It’s important to make sure your backup is thorough and trustworthy so you can recover if things go south.
Artificial intelligence, or AI, has upended the way that we discuss technology in business, society, and individual everyday life. While we mostly focus on the benefits of the technology, there are many downsides to consider as well. That’s what we’d like to discuss today; how AI has a dark side to it that potentially requires regulation.
Whether it's a personal challenge or a necessity, keeping productivity high is good for an individual’s career growth and overall self-worth. Unfortunately, staying on top of your game can be difficult. We thought we would give you three things to consider that will work to keep your productivity levels high.
Have you ever accidentally deleted a file or had your computer crash? It’s a frustrating experience, right? Now, imagine if a major disaster—like a fire or data breach—struck and wiped out all your critical data. That’s where disaster recovery steps in to save the day.
Imagine giving every single person you work with a key to your house. Would you do it? Probably not, right? What if someone lost their key or had it stolen? You wouldn’t want to take that risk.
So, it stands to reason that if you can’t trust the people you work with every day with a key to your house, you wouldn’t want them to have access to all of your data; or your business’.
Every business relies on technology to function. Some wouldn’t be able to deliver any value to their customers without it, while others would be severely hindered if they suffered a data breach. For this reason, cybersecurity has to be a priority. In today’s blog, we will discuss five issues that business owners run into that can muddle their cybersecurity efforts.
Businesses of every size need to prioritize their security. This fact has not changed and will not change anytime soon. What has changed, however, are the recommended ways to approach this security.
Today, we wanted to review the history of today’s predominant cybersecurity advice and explore how the zero-trust security model applies.
Collaboration is as important as ever, if not more so, to businesses of any size… and with so much work today being done digitally, this collaboration needs to be reliable. Add in the fact that so many people work remotely as often as they do, and it should be clear that all businesses need a means of securely collaborating as part of their successful operations.
Some websites have an orange icon with waves coming from a dot in the bottom-left corner. This icon is for an RSS feed. RSS feeds are great for users who want to add the website’s content to an RSS reader—but what does this even mean? Let’s find out.
Financial management and accounting are two business needs that apply to all organizations of any size or industry. Fortunately, these organizations have access to tools like Intuit QuickBooks to help them fill these needs in a way that is accessible and convenient.
Let’s review some shortcuts to help you be more productive in managing your business finances via QuickBooks.
Successful businesses need to adjust to changes in the market, what customers want, and new industry trends. This means they have to know their business well and be willing to try new things. Let’s look at six key areas where businesses often make changes to stay successful.
Can you tell the difference between your colleagues and a scammer with access to their email account? This is essentially what a business email compromise attack involves—a scammer initiates a phishing scheme using an internal mode of communication. These scams are also observed in schools, making them dangerous in the education sector.
Downtime can be lethal to businesses, not only because too much can lead to failure, but it can easily waste a lot of your team’s time as everyone shifts gears to find a solution. This is why is it best to avoid it as often as possible.
That’s why we’re discussing three of the most prevalent causes of downtime, and what you can do to prevent them.
Would you feel safe staying at a hotel that, instead of unique locks, each door used the same key as all of the others? Probably not—because if someone got in, they could take whatever they wanted. That’s similar to how old-school cybersecurity worked. Once someone got into a company’s network, they could access almost everything, making it easy for hackers to steal information. But today, many businesses use a better security framework called zero-trust security. In today’s blog, we discuss what zero-trust security is and why it’s safer.
For the longest time, smartphone manufacturers looked to develop devices that came with unique features in all different manners of form factors. Nowadays, however, there are very few phone manufacturers and those that are left have pretty much decided, for now, what the smartphone would look like. Even the ones that fold in half look and function pretty much the same. In this week’s blog, we will take a look at the declining innovation in the smartphone market and why it may not be a bad thing.
It can be difficult staying productive with all the things that happen day-in and day-out around your business. When your team is productive, it helps you stay focused and organized, and it can make a big difference in how successful you are. This week we break down just how keeping productivity levels high can make or break a business.
"I don’t need to worry about cybersecurity… my business is too small for hackers to target."
This is one of the most dangerous misconceptions a small business can have. If you believe this, you may not fully understand how modern cyberattacks work. Let’s break down why this mindset can leave your business vulnerable.
If there’s one thing that helps businesses establish consistent policies and strategy, it’s a good framework. You can use a framework for anything, including network security. Today, we want to walk you through the cybersecurity protection standards as they are outlined by the National Institute of Standards and Technology so you can better protect your business.
You might remember the buzz when Josh Allen, a digital artist, won first place at the 2022 Colorado State Fair for his digital artwork called "Théâtre D'opéra Spatial." The catch? He created the image using AI. Now, he’s in a fight with the Copyright Office to prove that his work deserves copyright protection.
Cybersecurity has to be a big deal for any business that uses IT, and today, who doesn’t? When your employees don’t follow cybersecurity rules, it can put your business in danger, like getting hacked or losing money. The first step is to figure out why employees aren’t following the rules. This could happen because they don’t know the rules, haven’t been trained enough, or think the rules are too hard or take too much time.
Does your business use Google Workspace for its productivity solution? If so, we’ve got a tip for you—several, in fact, as we explore the various shortcuts available to expedite your productivity. Let’s take a look at some of the lesser-known shortcuts and how your business can use them to power up its efficiency.
Nobody likes getting large support bills from technology companies—especially when they are unexpected. This is the case for both the business owners footing the bill and the employees who might be held responsible for racking up the bill in the first place. This puts SMBs in a bit of an impossible situation; either spend money to keep employees productive, or save money and suffer from productivity issues.
Have you ever had one of those projects where you struggle to make meaningful progress because it just feels impossible? While reflecting and thinking through how to approach a challenge is helpful, it’s not always in your best interest to slow down. Sometimes, it takes a little brute force to push through and complete an important task.
Cloud computing as a whole has been one of the most transformative technologies for businesses. With so many companies (upward of 90 percent of modern businesses) using some type of cloud computing, more companies than ever are really leaning into the technology and use it for mission critical business processes. Let’s take a look at some of the ways businesses can secure their cloud resources.
Over the past few years, huge scamming operations have operated in Southeast Asia, and now they are spreading. These scams—known as pig butchering scams—cause serious harm, as in an estimated $75 billion worldwide in 2023.
With these sorts of operations spreading, let’s go over what pig butchering is.
With technology becoming more mobile, the way we interact with tech has changed considerably. Now that dial-up has evolved to broadband and cellular networks have dramatically improved, technology has allowed people to become more connected than ever. Your business can improve its communications and operations with the right mobile technology.
Technology is central to most businesses, which means that security is, by proxy, central to them as well. With cyberattacks on the rise, it’s more important than ever for you and your employees to be on the same page regarding cybersecurity. Today, we are looking at four ways you can ensure sound cybersecurity practices that even the most belligerent employees can follow… with the right support in place.
Funerals are never to be taken lightly, which makes it all the worse that there are people out there willing to use these events to scam those in grief. Recently, Facebook has seen many groups that supposedly offer links to streamed funerals in exchange for credit card data, with different events being added more recently.
Cloud computing has become a common tool, especially Software-as-a-Service (SaaS). Hosted software provides robust options that make sense to all companies, including anytime-anywhere availability, scalability, and provider management of the underlying hardware. In today’s blog, we want to discuss a couple of tips people can use when working with cloud computing.
Protecting your business’ accounts is something we will advocate for on repeat. You’ll hear us tell you about complex and unique passwords and multi-factor authentication until you’re sick of hearing it. But one tool that our clients sometimes forget is the password manager—an equally useful tool that can help your business keep passwords safe and secure.
Efficiency is extremely important for any business to maintain consistent revenue generation. Technology is a big part of that. Today, we’ll discuss two ways that technology can help build a more efficient business.
Other than the innovative jump from tape, data backup hasn’t seen too many great leaps forward, so to speak. Sure, businesses don’t have to worry about resource-intensive manual backups anymore, but the standard approach is so rock-solid that innovation isn’t necessarily needed at this point. Today, we are exploring the backup and disaster recovery process and how modern-day solutions have made an effective tool even better.
Nostalgia is a powerful force. It can drive us to look to the past for things we once loved, such as the music we listened to over the years. However, what if the music you loved was lost forever?
This could be the case for many, as older hard drives that archive this music have been discovered to have failed. Let’s examine the situation to see what lessons any small-to-medium-sized business can learn.
Unexpected downtime can wreak havoc on businesses large and small, which is especially bad when so many paths lead to it. Let’s explore some of downtime’s causes, and equally importantly, how it can be avoided.
Collaboration is key to modern business operations, and that often involves sharing files of various sizes. Historically, sharing large files has been a challenge, but technology has made this process much easier. Here are some simple ways to share large files with your team.
Malware is everywhere on the Internet and you don’t want it. From spyware and adware to ransomware there is never anything good that comes from this malicious code. Today, we will outline a few ways you can tell that your computer, workstation, or mobile device has some form of malware on it.
Sorry for the loaded title. There’s a lot to talk about, even for those of you who don’t use or even know what Telegram is.
We’ll try to sum this up, because we think there is a lot to say about security and the nature of technology in this, and like all things these days, there’s some odd rabble-rousing about this whole series of events. Who’s up for a wild ride?
Google Lens lets you do some cool things with your mobile device, even if it sometimes feels a bit niche. Google Chrome also has functionality that allows you to use Google Lens to search for anything visible in the browser. For example, it can detect images and text, or still images captured from video, to return results.
Today, we want to highlight how you can use this neat functionality!
With collaboration playing center stage for most businesses, it’s no small wonder that file sharing is such a priority for SMBs. If you want to establish solid file-sharing practices, you need the right solutions. Today, we want to explore four ways you can establish an efficient and secure file-sharing platform.
Collaboration is at the heart of any effective business. Most organizations today are trying to make the most of their limited resources, and one of the ways to do this is with a solid collaboration strategy. Here’s how you can do the same to avoid siloing tasks and squandering your workforce’s potential.
Technology allows businesses to leverage high-impact practices, but only if that technology works the way it’s supposed to. Even simple issues with network connectivity problems, outdated technology, and cybersecurity can impact operations. The key to a successful technology deployment is understanding where potential disruptions could occur and taking measures to proactively address them ahead of time.
It isn’t a secret that working with different times in a spreadsheet can be a real pain… even if you’re just trying to add them all up. Fortunately (and a little unsurprisingly), this is because these programs have a specific function to accomplish this.
Let’s review the process you should follow in your spreadsheet program, whether you use Microsoft Excel or Google Sheets.
As technology continues to gain prominence in healthcare, it plays an increasingly vital role. Advancements in technology have allowed the healthcare industry to stabilize costs, improve access, and personalize care delivery—objectives that were challenging in the past. These benefits come with a potential downside: data privacy issues, which are becoming more concerning as technology advances.
Your business works with a lot of vendors. Each of these vendors requires your time, energy, and resources. Do you have the assets to handle all of them yourself, or would it all be better spent elsewhere on more profitable tasks and projects? Today, we’ll highlight your business’ vendor management options.
Today’s business needs to be able to share files and data securely and efficiently. This process may seem straightforward, but there are a lot of options that the business owner or manager needs to understand. In today’s blog, we look at some steps that will help you create a strong and secure file-sharing system.
You should always use strong passwords for each and every account. Cybercriminals don’t need to put much effort into cracking a password these days—it only takes a little software and standard computer hardware to crack millions of passwords in just a second or two.
The more complex and random a password is, the more secure it is.
But coming up with (and memorizing) complex passwords is really difficult. This trick should make it a whole lot easier.
The tech we have at our fingertips has the potential to dramatically enhance our productivity, support a great deal of creativity, and improve a person’s overall quality of life. What happens when you don't use this technology to its full potential? The answer is simple: you lose out. Let’s take a look at some of the negative effects of not using tech to its fullest.
While your business might last into the near future, your IT is more challenging to upkeep and preserve over time. You’ll have to consider reworking and restructuring your infrastructure to ensure that it stands the test of time. Let’s review some warning signs that it might be time to do just that.
Your computer has a brain, of sorts, in its CPU… a tiny square that literally enables everything the device does, as it processes billions of instructions at a time. Of course, to support this on such a relatively tiny piece of hardware, most CPUs are packed with microscopic transistors—these transistors being small enough to fit hundreds on a single blood cell.
As you might imagine, this means things can go wrong pretty easily… and gone wrong, things have. Many newer computers are suffering from a bug that could cause permanent damage to the CPU… and if you don’t take steps fast, it could be too late.
If your business is looking to cut costs, one area to focus on is printing. While paper documents have traditionally played a significant role in business operations, they can consume a lot of office space and are challenging to manage efficiently. Let’s explore how you can reduce your printing expenses and streamline your document management processes.
Potential data breaches are increasingly problematic for organizations, and the most common way that data is stolen is through phishing attacks. Phishing attacks are currently one of the most pervasive threats on the Internet, and you need to understand them to thwart their effectiveness against your users. Let’s explore what exactly a phishing attack consists of and some best practices you can use to defend your network against them.
Effective management is crucial for success. One way to achieve this is by using management software. With so many options available, how do you choose the right one? Today’s article explores the different types of management software to help you make an informed decision.
Email is a great communication tool. However, certain things are just unsafe to communicate via email.
Let’s go through a list of such things. Better safe than sorry, after all.
Staying optimistic can be challenging, not just in business but in life. Here’s a few ways to give your business a little more confidence in your ability to support your business.
Your business needs IT expertise, regardless of how much it is integrated into your operations. You need someone on staff who not only understands your technology, but someone who can help you make the most of it to get the leg up on competition. Today, we want to explore how you can hire the right IT professionals for your organization’s specific needs, including both hard and soft skills.
Productivity is the measure of which an employee and a business is judged by, and for that reason, when productivity starts to lapse at an individual or organizational level it needs to be addressed immediately. In today’s blog, we’ll go through some of the problems that an organization can see when productivity drops.
A business’ compliance with the regulations it operates under is a huge issue that many inside your organization won’t understand but has to draw some attention. Let’s look at some of the variables that go into compliance to outline just how important it is.
No matter your industry, size, or business model, satisfying your customers is crucial. Your business' survival depends on your ability to do this effectively.
To achieve this, it is essential to leverage every opportunity to deliver for your audience. One way to do this is through modern business technology, such as customer relationship management (CRM). Let's explore what a CRM is and why it's beneficial.
Last week we went through some of the issues that Facebook is dealing with in regards to its security and data privacy. Today, we thought it would be helpful to give you the tools you need to protect your privacy on Facebook.
In the wake of Hurricane Beryl, businesses have another reason to reflect on data backup, disaster recovery, and business continuity. Since the hurricane made landfall in Texas, despite being downgraded to a tropical storm, it still caused over $5 million in damage to islands across middle America.
If you feel like you have too many browser tabs open at any given time, then you'll be happy to know that you can sometimes save certain browser tabs as a standalone application on your device. This will give them their own icon and make accessing them much easier than constantly navigating to them through your web browser.
Facebook remains one of the most visited places on the Internet. Meta (the parent company to Facebook) also features WhatsApp and Instagram on their roster and has faced numerous security and privacy failings over the years. In this week’s blog, we’ll take a brief look at some of the most noteworthy.
Windows Defender is Microsoft’s own antivirus solution, and it comes bundled with Windows, so it’s confusing to think that a business would need to pay for it, right? Well, there are actually two separate products called Defender, with a big difference between them.
A popular automotive dealership software platform has recently become the target of a cyberattack, resulting in the solution going down for several days. Any business that has a solution it relies on can sympathize with the situation. After all, if you lose access to your critical business apps for several days, would your operations be able to recover?
All businesses use email to communicate, but too many organizations haven’t jumped on the encrypted email bandwagon yet. Encryption is incredibly helpful to keep networks and infrastructure secure, and it can do the same for your email solution. In fact, it is likely required to ensure the secure transfer of critical and sensitive information.
A successful business thrives on building beneficial relationships, which generates a lot of data and contracts that need to be efficiently shared and stored. While this might seem straightforward, leveraging today’s technology can significantly cut down on filing costs and enhance file-sharing efficiency. Let’s explore how.
With little fanfare, the AI Wars have begun. When we say “war” we mean just that: a battle for the survival of tools designed to improve human productivity. To start we should rewind a little. Most new software platforms (and many, many established ones) have started to use “artificial intelligence” to improve their products, or at least improve the prospect of selling them. In this week’s blog we will discuss the increased prevalence of “AI” and how some of the largest names in computing have gone all in on the technology.
Data backup is essential for any business, yet many employees might not fully understand how it works or what gets backed up. Today, let's clarify the basics of data backup and its importance.
When someone mentions cookies, people start paying attention. Chocolate chip, oatmeal raisin, snickerdoodles… Browser? While Browser cookies aren’t the most scrumptious, they do need some attention. Nowadays, many websites you visit have a popup asking if they want to allow cookies for that site and knowing what you are agreeing to is important. In today’s blog, we will describe what cookies are, how they work, and why they can sometimes be better than cookies with chocolate chips.
Encryption is a powerful weapon against hackers that can prevent them from stealing your data and leveraging it against you. Encryption, in its most basic textbook definition, converts your readable data into an indecipherable jumble that can only be reassembled through the use of an encryption key. Small businesses absolutely must utilize encryption to protect customer information, financial records, and other important or sensitive business data. This ensures that it is as protected as possible against those that might do you harm.
Scammers look to take advantage of someone else for their own gain, but there are some scammers out there who are trying to scam the scammers to teach them a lesson. One such individual is “Kitboga,” a content creator who calls themselves a “scam baiter.”
Everyone knows that a telephone system is a core component of a well-functioning business. Unfortunately, many businesses’ telephone systems haven’t advanced, but the way people do business has. If your business is paying a premium for its telephone system and isn’t getting the collaboration benefits needed to stay competitive, the answer might be VoIP.
IT support is essential for businesses, but traditional on-site support can be expensive and inefficient.
Thankfully, remote IT support, such as that offered through managed services, is now available. This is a game-changer for small to medium-sized businesses. Let's explore the benefits of remote IT support.
Google Search is a cornerstone of the internet, used by billions of people daily to find information quickly and efficiently. But have you ever wondered what happens behind the scenes when you type a query into Google and hit "search"? Let's dive into the intricate process that powers the world's most popular search engine.
Today, IT is important for many things. It's not just a small part of a company… but how deeply is IT woven into modern workplace culture? Let's delve into how technology and culture coalesce in today's businesses.
The past several years have brought about dramatic increases in internet speeds, further fueling online activity and allowing businesses to innovate in all kinds of ways. Here are five of the best benefits that these increased Internet speeds have brought about for small and medium-sized businesses.
Keyboard shortcuts are undeniably useful—to the point that some are almost ubiquitous. However, there are a lot that aren’t, and they are just about as useful. We wanted to introduce you to these shortcuts so you can incorporate them into your workflows.
Today’s businesses have more technology involved in their processes than ever, making it essential to have access to the support that will keep them in operation. Nowadays, that kind of support is best obtained through a relationship with a managed service provider.
Now, I feel it is appropriate to acknowledge that all this is coming from a managed service provider… but that’s just because we feel strongly enough about the benefits of managed services to offer them over the traditional approach to business IT support and services.
You can’t take two steps outside of your home or two mouse-clicks or screen-taps online without seeing something written or hearing someone talking about AI. This has created a situation where every business is claiming AI as a revolutionary tool and consumers, overwhelmed with the term, have begun to take the technology for granted. In today’s blog, we want to determine whether AI brings added value or is just a term used to help companies market their products.
Summer is here, and sometimes, your technology pays the price. In today’s blog, we’ll discuss some ways to protect your tech as you travel and enjoy the nice weather.
