As the workers that power many businesses are remaining at home, remote solutions have proven to be a significant tool in keeping productivity moving. However, with nobody going into the office, monitoring your IT environment is necessary to make sure that the infrastructure you depend on is still in the right conditions. For this week’s tip, we’ll discuss some best practices to help you do so.
k_Street Consulting, LLC Blog
Despite how it might feel for many, the COVID-19 coronavirus outbreak is not the first time that humanity has dealt with such a serious health crisis. With the information technology we have at our disposal, we’ve been able to stifle the infection somewhat, with more innovation happening all the time. The same has happened at different times throughout history, so to keep our spirits up, we figured it would make sense to discuss how the darkest times also brought great progress.
The world has been turned on its head recently and it has forced the hands of many business owners to make a complete digital transformation of their business. Many businesses have made this transformation previously, but haven’t completely worked out the logistics of it when the stay-at-home orders came down due to the COVID-19 pandemic. Today we will look at four elements of a digital transformation that are extremely useful for your business.
“So, where have you been working?”
This isn’t an uncommon greeting when you haven’t seen someone in a while. With COVID-19’s influence, many people would answer that they have been working from home, if possible. While business owners may be resistant to the idea of remote work, the potential benefits make it possible that remote work is the silver lining to the coronavirus cloud hanging over us.
Collaboration has always been key to the success of businesses, and with the cloud technologies now available, collaboration is possible in more ways than ever. COVID-19 has made business connectivity more important than ever, so we saw it fitting to recognize some of the cloud’s collaboration options. They come in a few distinct flavors:
“It’s time to do some spring cleaning! It’s been put off long enough!”
It’s easy to let things pile up to deal with them at a later time, especially when you are on strict timelines and only have so many resources. That’s why my desk can look like a disorganized disaster some of the time (but in my defense, it cleans up very well when it needs to).
Microsoft’s latest Security Intelligence Report cites phishing attacks as the most prevalent cyberthreat. With the COVID-19 outbreak pushing large numbers of workers to their own homes, it is almost assuredly still the case. As a result, it is extremely important that you and your staff understand how to spot potential phishing attacks and what to do when confronted with an attack. Today, we will provide you some tips on how to identify and remediate such attacks.
When a budget comes into play, it is important to remember that there are a few ways that you can adjust it beyond eliminating line items. For instance, you can instead optimize some of the most egregious financial requirements your technology has--its support costs--by translating the unpredictably variable costs you likely deal with now for your support, to the much more sustainable agreement that a managed service provider will operate through.
The COVID-19 pandemic has most of the world at home. It has completely disrupted everyday life and has businesses scrapping their normal strategies for work-at-home policies that will at least allow them to maintain some productivity. These strategies, while highly effective, carry with them additional risk. Today, we take a look at some of the risks associated with relying on remote workers.
As the COVID-19 pandemic rages on, affecting hundreds of thousands of people, and keeping hundreds of millions at home, the beginnings of recessionary fear have begun to hit small businesses. Today, we will go through a few elements that will help you get your business through this (and many other) anxious times.
The COVID-19 outbreak has a lot of business owners looking over their supply chains and their budgets wondering how they are ever going to make things work. If yours is like most businesses, you use IT to make your business smarter, more efficient, and help your workforce be more productive. Unfortunately, with recessionary winds swirling around as a result of this terrible situation, it may become inevitable that your business will have to do more with less for some time.
The cloud is an undeniably useful technology to implement in your business’ processes, and is a very popular option as a foreseeable result. This does not mean, however, that the cloud isn’t subject to some risks. Let’s go over a few risks the cloud presents, and how you can mitigate them by selecting the right provider.
It is pretty apparent that there are a lot (a lot) of acronyms used when discussing IT. In fact, that itself is an acronym for information technology. They can all get pretty confusing if you don’t necessarily think about these things every day. Considering this, we’ve put together a list of terms for you to know that we think may be handy to have.
With the widespread support of social distancing that current events have encouraged, remote working options are seeing an understandable surge in popularity. In order to make the most of “telecommuting,” as it is referred to, there are a lot of reasons to use a Voice over Internet Protocol, or VoIP, solution. Let’s go over some.
There are a variety of reasons that you may find yourself working from home at some point or another. Whether there’s something going on at the office, you’re mindfully practicing social isolation, you’re home sick, or it is just an option you want to exercise, you need to be sure that you and the rest of your team are doing so in the best way. Here, we’re sharing a few tips to help you do so.
Each March 31st, we like to observe World Backup Day, where we educate people about the benefits of having a comprehensive backup plan in place. This year, with tens of thousands of people being affected by Coronavirus, business has ground to a halt in large portions of the world. Today, we are going to look at the business continuity strategy and how, in times like these, you’ll be glad you have your data backed up.
The average person’s mobile plan comes with a data cap. It’s for this reason the Wi-Fi hotspot is looked on as an essential tool, especially with so much content available nowadays. With 5G on the horizon, some reports have suggested that Wi-Fi will be phased out by ubiquitous wireless Internet access. Turns out, in the immediate future, the Wi-Fi hotspot isn’t going anywhere.
There are many reasons that you might want to make your office a little more “green.” As it happens, there are just as many ways that you can put forth the effort to do so. If you’re trying to run a more environmentally-conscious business, we have a selection of a few relatively simple ways to start.
There are a lot of businesses that use cloud computing. In fact, the latest figures say that over 80 percent of businesses are now using some type of cloud platform for their operations. Of course, there are a lot of different options available to organizations, but one particularly useful solution that may not get a lot of attention is the unified communication platform. This month, we’ll take a look at the cloud-hosted communications platform.
It is never a good situation when a widespread illness strikes. Not only does it impact many individuals on a personal level, the impacts reach to the businesses that employ them as well. As we deal with the current outbreak, it helps to keep in mind that there are various means out there to allow for a business’ productivity to continue… even if its employees shouldn’t be near one another.
Humans are social creatures, and as social creatures we create systems that separate us by our differences. IT professionals are known as such because they are experts at understanding and working with computers and information systems, just as Olympic gymnasts are regarded for their ability to compete in gymnastic events. Our differences are our identifiers. In fact, humans put labels on things to better identify them using even the most miniscule differences.
Contracts are a huge part of doing business. The practice is as old as the legal profession. You’ll be hard pressed to complete a transaction where money changes hands where there isn’t a document outlining the specifics of the liability each party takes on by entering that financial agreement. We call them receipts, but in retail, they are a signed contract.
When we start working with a new client, we’re often left surprised at their data backup and recovery strategy. It’s not always that they don’t really have a strategy for it (although this happens more than we’d like to admit), it’s just how sure many of them are that they don’t need to spend a lot of time and effort on it. This ambivalence is a major mistake that often leads to hardship. Today, we will talk a little bit about why backup is such a big deal.
In most workspaces and offices, “productivity” is always present on the list of goals. Why settle for one task completed in a set time, when multiple tasks can be completed in the same amount of time without sacrificing the quality of the result? This goal is popular enough for many experts and consultants to have weighed in on. This week, our tip will involve a basic overview of some such strategies so you may consider them.
Cloud computing is generally accepted today as a good option for businesses. While we aren’t arguing that this isn’t the case, we wanted to make sure that your cloud use--actual or theoretical--was sufficiently secure. Many will neglect to consider how secure their use of cloud solutions is, which is something that we’d like to fix.
Blockchain is one of the most dynamic new technologies, but up until recently, there hasn’t been a lot accomplished in the way of creating viable distributed software titles. In fact, the most recognized technology created with blockchain is cryptocurrency. This says quite a bit. Today, we’ll look at blockchain-enhanced software and how it’s only a matter of time until it is a commonplace addition to most businesses.
It’s true that Voice over Internet Protocol (VoIP) is probably going to be cheaper than using an enterprise phone system through your regional phone company. While cost reduction is a good reason to choose a service, VoIP does much more than just reduce communication costs. Implementing a VoIP platform also presents a lot of solid options that can help your business be more efficient and productive.
Most companies have some sort of human resources department. Some are bigger than others. Some are more effective than others. Typically, the HR department deals with a lot of the stuff that no one else likes to. Today, software is being created using artificial intelligence that will be able to complete many of these tasks. Let’s take a look at how automation is affecting the modern human resources department.
There is a major problem that the owners of most small-to-medium-sized businesses run into: impatience. Their business might not be growing at the rate they like, or they may just have too much work to accomplish in order to grow. Whatever the problem is, outsourcing parts of a business can really bring a whole lot of benefits. Let’s take a look at how outsourcing can help the modern business.
The Internet has expanded people’s ability to do business, and with it has spurred on a series of innovations that have effectively changed the world. With today’s businesses almost assuredly spending on at least one cloud-based solution, and with mobility eking into almost every business in one form or another, the demand for more bandwidth is something most businesses are wrangling with. Today, we’ll describe what having enough bandwidth means.
The modern business uses IT in so many ways that aim to make a business move faster, be more efficient, and ultimately, produce more than it would have without that technology. Each of these technologies are powerful in their own right, but they depend on two variables: electricity and a reliably fast Internet connection. When your Internet connection isn’t doing your business any favors, you need to look into why you aren’t getting the network speeds you are paying for. After all, your business depends on it. Today, we will take a look at a few ways you can go about troubleshooting a slow Internet connection.
It may not seem like it, but the mobile device is very much like the Internet. They’ve both only been around a short time, demand for each is massive, and their mere presence has changed modern life. Today, we’ll take a look at how the mobile device came to be and give you a brief look at mobile device history.
In a word, yes. Sure, there’s the obvious difference in that one leaves you with a computer that is turned off while the other results in it being turned on again, but there are other important differences that are present behind the scenes. Let’s go over a few of these differences, and how they impact when you should restart your computer versus when you should shut down completely.
Each and every business should be prioritizing their cybersecurity, as hacking is as popular and ever and some of the worst malware in history is currently spreading. To really drive this point home, we’ve put together some telling cybercrime statistics that clearly demonstrate the damage that cybercrime can wreak.
Now that text messaging is being used for marketing, it isn’t that rare to see messages in your inbox that are from businesses. Most of these messages, however, seem to come from a random number. Google has taken notice and is rolling out a way for businesses to verify that they are the ones that are sending users messages.
The way your business accesses data is changing. Just a few years ago, you couldn’t imagine that you would have a comprehensive strategy to keep data secure when sending and receiving it wirelessly, but today wireless transmission methods have become more secure, reliable, and fast. Today, we’ll take a look at the difference between wired and wireless connections in the modern business.
Technology impacts the business landscape more than it ever has, and its impact shows no sign of slowing. This is especially the case for the small business, which now has a much larger pool of competitors to deal with. As a result, it is more crucial than ever that small businesses take advantage of technology to assist them. Let’s go over a few tips that every small business should act upon.
For today’s business, agility is important. Things can change so rapidly that if a business commits to one way of doing business, it could spell curtains for them if they are forced into making changes that don’t work with certain strategies or technologies they’ve chosen to use. These days, software integration can allow businesses to optimize the flow of information and change course quickly, all while keeping their business running effectively. Let’s take a look at this integration.
For many businesses, email plays a crucial role in the dessemination of information. Whether it is simply interacting with clients or pushing directions to individuals, email is a simple and efficient way to communicate. One problem that organizations are running into is that individuals are being inundated with social engineering messages called phishing. This strategy is causing major operational problems for businesses, from malware to data breaches to extended downtime. For this week’s tip, we identify what exactly phishing is and how it is used to the detriment of many businesses and other organizations.
When someone starts talking about social engineering, people often get confused. They think we’re talking about cloning. While having two of something you love may not be terrible, the social engineering we routinely cite is much, much worse. Social engineering is the act of using social interactions to get people to make cybersecurity mistakes. Today, we’ll take a look at social engineering and how it can have a negative effect on your business.
The dreaded printer is often ignored by business professionals, until they have to use it, and it’s out of ink/toner, has a paper jam deep inside the machine, or they mysteriously disappear from the network for no reason. They are forgettable machines that hardly function properly and need constant maintenance; and, this can get really expensive.
From its very beginnings, Microsoft has been creating devices and software to help users accomplish their goals. This is one reason why their solutions are so commonly found in businesses. Today, we wanted to focus on just one, OneDrive, and highlight some of its features that any business could find useful.
In business today, information technology is being utilized in a manner that can make it seem like business isn’t possible without it. In some cases, it isn’t, but then there is technology being deployed that is simply inefficiently deployed, used haphazardly, and could be looked on as more of a liability than anything else. Frequently getting an IT assessment can help keep your IT infrastructure secure, agile, and aimed at solving your organization’s operational issues. Today, we’ll take a look at the IT assessment.
Workplace engagement has long been a conundrum--how do you maximize the productivity of your business without alienating your team through quotas and ironclad policies? Many businesses have been finding that an effective way to do just that has been to use a concept known as ‘gamification.’ Let’s explore gamification and how it might be useful to you.
Today, cloud services can be used for about every facet of business. In fact, your business probably uses the cloud for some very important parts of your business. With so many options to choose from, business owners often develop a cloud strategy that includes software as a service (SaaS), infrastructure as a service (IaaS), and many more options.
There is no question that smartphones have assimilated into our daily communications, both on a personal level and in the professional sense. Apps allow us to be social, to accomplish work-related tasks, and yes, kill some time with the latest silly trending game. Of course, as time passes, these devices only grow more advanced. If you’re due for a replacement, you may want to examine some of your options before pulling the trigger.
Much is made about collaboration. It’s not just a buzzword, it is extremely important in many parts of business. Collaboration is simply getting people to cooperate in their work to a successful end. While collaboration can be found in every business to some degree, it can be more of a challenge for the small business. Today, we’ll take a look at what constitutes successful collaboration, and how your organization can go about improving your collaborative capabilities.
The Consumer Electronics Show is where people get to see emerging technologies first. Typically thought of as an event where innovations in, well, consumer electronics are put on display, a lot of the technology on display at CES can be big news for businesses as well. Today, we are going to review some trends that CIOs and other business decision makers should be paying attention to.
When people talk about cybersecurity nowadays, there certainly seems to be a lot of emphasis put on phishing attacks and ransomware. This is for good reason. Not only can either of these attack vectors create significant difficulties for a business, they are often used in tandem. Let’s discuss why these threats are so potent, and why they so often show up together.
Businesses today rely on a lot of data, and of course, this data typically isn’t stored all in one place, or even in the same format. Normally, this would make trying to manage this data far more complicated, but modern organizations have a way to simplify their data management: data virtualization.
Today’s business is much more collaborative than it was in the past. This means that there are a lot more communications to manage. Small businesses may use technology to try and bridge the gaps and large businesses use it to manage huge and complicated workflows. Today, we take a look at the average business’ internal communications, and which tools are best for increased productivity.
There are a few reasons that you’d need to restore your Android device. Some reasons are good, like you finally got the phone you were given an IOU for over the holidays, and some are bad, like your old phone had just broken. For this week’s tip, we’ll assume it is the first reason, as we go over how you can easily prepare your phone data for migration.
When you look at cloud services, it can be easy to wonder how it is so beneficial for businesses. After all, the monthly service charges are attractive, but how do they provide the value outside of cost? To understand how the cloud brings rapid and sustainable ROI, it may help to look at an analogy.
There is some fear in the implementation of new technology. Not really knowing what to expect and how it will resonate with your current systems and staff can be nerve-racking for even the most hardened entrepreneur. Today, there are a few technologies that have emerged and are on the cusp of being integrated into more business settings. Today, we take a brief look at these technologies.
Portable Document Format files (better known as PDFs) have become incredibly common as a means to save documents in a constant and consistent format that can be viewed on just about any device. They also allow users to make some simple changes to make it even easier to review the data they contain. Here, we’ll go over a few options for this year’s first tips.
Technology gives business owners opportunities to expand, and essentially has become the center of most business practices. Marketing, customer contact, all sorts of inter and intra communication methods now depend heavily on technology. Let’s take a look at what the past has brought, and what the future could bring us.
Cybersecurity needs to be one of any business’ primary considerations. More than it ever has been before, cybersecurity is one of the biggest day-to-day issues that a business needs to deal with; and, this need is only exacerbated by the shortage of cybersecurity talent and loyalty to outdated security strategies have put many businesses in an unenviable, and vulnerable, position.
Once upon a time, the printer was absolutely crucial for business to be conducted properly, but nowadays, the use of digital solutions has greatly reduced the need of printing things in greater volumes. However, this is not to say that printing is not still an important facet of your business to manage. Here, we’ll examine how print management can help a business do so.
Sometimes a virus or malware infection can be so bad that the best solution is to completely wipe the device and start over with a factory reset. This can be pretty annoying. A new type of malware targeting Android devices just found a way to become even more annoying by being able to withstand a complete factory reset.
Parker sat at his desk looking at a business card. He watched the snow fall lightly outside his window. He was the last person left in the office, as he typically was this time of year. He put down the business card and got up and walked over to the large pane of glass that was the only insulation from the harsh, cold wintery night. He placed his hand on the window and felt the bitter cold meet the palm of his hand. He stood there for a minute; maybe more than a minute. He began to cry. He was so angry at how things were going.
January 14 marks the end of two Microsoft operating systems: Windows 7, and Windows Server 2008 R2. After these titles are retired, using them could quickly result in a major problem for your business’ IT security. If you haven’t made the switch to other solutions by now, you are running out of options. Let’s quickly go over what you can do.
There are times when people take their technology for granted. One of the most under-the-radar, yet crucial parts of a business’ technology infrastructure is the networking equipment. What we mean by this is the cables, switches, and routers that connect computers to the network and to the Internet. This month, we will take a look at typical office networking found in 2019 and the technologies that are primed to replace them.
Facebook’s servers process a massive amount of data each day… which only makes sense, considering their 2.4 billion active users. Unfortunately, the social network has had some issues over the past few years with data privacy. Whether you use Facebook as a social networking tool for your personal life, your business, or both, you need to know how to best take control of your own privacy on the platform.
Wait! If you haven’t read part one of our Facebook privacy blog yet, you may want to do that before reading this one. If you’re ready, we’ll be taking an in-depth look at your Facebook settings to make sure that your account and its data are as secure as possible. If we’re being honest, protecting this kind of data hasn’t seemed to be one of the platform’s strong suits - and user privacy has been the star of many lists of concern.
Two billion users strong, Facebook is one of the Internet’s most popular websites… which has frequently put the tech giant in the spotlight when it comes to how secure the data you’ve entrusted to them (in addition to what they’ve collected) really is. Today, we’ll discuss how you can access the information Facebook has on you.
Imagine for a second what would happen if your business’ data was exposed and stolen. You’d have a really difficult time going forward as your client-base dwindled and you opportunities for growth dried up. The amazing part is that some very successful companies have this type of thing happens all the time. Today, we will look at some of the largest data breaches since September 1.
We go into great depth on how to protect your desktop and laptop computers from malware and other malicious threats. In fact, one of the first steps you take anytime you are setting up a new computer is to install antivirus and other security programs. You do this because an unprotected device presents substantial risk. With the way people are using their smartphones today, it’s a solid practice to outfit your mobile device with the security software needed to maintain the security of your data.
Social engineering is a very important component of many modern cyberattacks, as the popularity of phishing scams goes to show. Protecting yourself from phishing scams will require you to be able to identify them. For today’s tip, we’ll go over a few warning signs that someone may be trying to phish you through your email.
A Bring Your Own Device (BYOD) policy is something that many organizations have adopted, for a few good reasons: employee satisfaction, cost savings, and productivity boosts included. However, it’s crucial that you don’t just assume that you can adopt a policy like BYOD without establishing some ground rules that your employees need to abide by.
IT inventory management, also known as IT asset management or ITAM, is an important process for any business to undergo. This is effectively the process of ensuring that all of your information technology resources are accounted for and protected. Here, we’ve assembled some practices that will help make this process much simpler.
Every business can use some cost reductions. Most businesses have seen their margins shrink and would love to save some money, especially when it seems like as soon as it’s made it’s heading right back out the door. One way businesses can shave off their operational expenses is by shifting their business’ telephone system to a VoIP system.
To build anything great on a budget or a timeline, you need to have good coordination. At the helm of these projects is the project manager. A job that is extraordinarily stressful and often equally thankless. After all, most customers take the positive resolution to any order for granted. This month, we will take a look at project management and the tools that are used by them to produce the best results possible.
The cloud is the new standard for businesses to handle their data storage and software distribution needs. We have a lot of experience in assisting our clients with the services they use via the cloud, and beyond that, most people are somehow connected to “the cloud” in some shape or form. However, this does raise a few questions about how secure our data actually is.
The Internet is more than a piece of technology, it fuels huge swaths of the modern world. The economic benefits of the Internet are hard to estimate, but Cisco has tried, giving it a $19 trillion valuation, or about 21 percent of the total amount of money that is currently available in the world. So, if you have a resource that is valued at almost a quarter of humanity’s total monetary worth, you try to maximize the use of it.
When many businesses look to add to their roster, they typically have a series of qualifications they need each applicant to meet before they grant interviews. They make their selection, do their entrance training, and then expect that the new hire will settle in and be as productive as possible as soon as possible.
When you think of professional services, you may think about smart people doing important things that took them years to learn how to do. You may not, however, consider them the kind of people that lean on their technology to make their businesses work. This is because for the longest time, technology wasn’t a major part of the professional services landscape.
A lot of computing is done today using cloud computing - basically, making use of the computing power, space, and applications that a provider has on their infrastructure as if they were your own. Doing so can provide a very specific benefit to your security, but, have you ever wondered how the cloud itself is protected?
It has reached the point that, if you have a business, you had better have a backup prepared. Otherwise, the digital data that modern businesses like yours rely on is vulnerable to loss. Of course, depending on the age of your business, you may have data that no longer applies to your operations. That’s why we’re going over how to select the data you should continue to back up.
Microsoft’s solutions are fairly common among businesses, so there’s a fair chance that you utilize Microsoft Office 365, which gives you access to Microsoft’s cloud storage solution, OneDrive. Using this, your users are better able to share documents and collaborate on them… but what if you don’t want your users sharing company documents willy-nilly? Today, our tip will cover how to control sharing in OneDrive.
Servers are the brains of your business insofar that’s where most of the critical information is stored, and a server failure (with no contingency plan in place) could spell the end-times for your business. With that information, you should be looking for the most reliable option that works for you. Today, we’re going to look at the differences between using hosted servers vs. paying for your own in-house server.
You have to establish your organization as a contender. To do so, you’re going to need to use at least the caliber of tools that your competition is using. According to the 2020 State of IT report that Spiceworks has released, the majority of businesses with fewer than 100 employees have plans to adopt new technology solutions.
Any healthy market economy relies on innovation. The simple act of making bright ideas even brighter helps boost economic efficiency and growth, creating a higher standard of living. Business processes are being transformed through information technology. Here, let’s look at how some of these shifts are shaping up.